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Accounting Associate-Payables

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QUALITY MANAGER

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We are currently seeking Contact Centre Operations Supervisors for our Trinidad & Tobago Center of Excellence.

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CUSTOMER SERVICE REPRESENTATIVE

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Service Champion (Chaguanas,Port of Spain)

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Able to work independently. Ability to perform in a fast paced environment. Good oral & written skills.

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Customer Service Representative

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Responsibilities include timely collection of unpaid claims, appealing denials, collections of underpayments, and documenting collection activity in the billing system. You will be required to research and resolve unpaid claims and rejections and request insurance changes through billing system.

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Provide leadership and guidance to a team of Call Centre Representatives while ensuring the successful delivery of quality service to the Client. Determine the long range objectives and goals and to meet business operations expectations.

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Provide leadership and guidance to a team of Call Centre Representatives while ensuring the successful delivery of quality service to the Client. Determine the long range objectives and goals and to meet business operations expectations.

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Analyzes center and agent historical performance, generates forecasts, generates schedules, and manages schedule changes while ensuring the successful delivery of quality service to the Clients.

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The Trainer is a content expert that continually develops methods to help CSR’s achieve specific learning outcomes. The trainer incorporates implements and analyzes the results of training needs assessments in order to improve CSR’s potential as well as other stakeholders.

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The Trainer is a content expert that continually develops methods to help CSR’s achieve specific learning outcomes. The trainer incorporates implements and analyzes the results of training needs assessments in order to improve CSR’s potential as well as other stakeholders.

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To provide support, leadership and guidance to a team of Customer Service /Sales Representatives while ensuring the successful delivery of quality service to the Clients.

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To provide support, leadership and guidance to a team of Customer Service /Sales Representatives while ensuring the successful delivery of quality service to the Clients.

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The Customer Service Representative is responsible for delivering a professional and friendly customer service experience. Ensures customers are satisfied and remain loyal by providing assistance and resolving a wide variety of issues ranging from very technical to basic queries.

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The Customer Service Representative is responsible for delivering a professional and friendly customer service experience. Ensures customers are satisfied and remain loyal by providing assistance and resolving a wide variety of issues ranging from very technical to basic queries.

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Contributes to the achievement of business goals through active promotion, sales and customer services as well as collection efforts.

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Service Advisor

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DIRECTV has an exciting opportunity for suitably qualified persons to join our Customer Experience Team in the position of Customer Service Representative - Collections.

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The Break/Fix Technician provides on-site corrective maintenance service to laptops serviced by MBC. The function of the technician is to: •Carry out in-house repairs/service and escalate customer issues as necessary to the Head-Service Operations

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DIRECTV Trinidad Ltd has an exciting opportunity for a suitable qualified person to join our Tele-Center Team in the position of Team Lead – Quality.

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DIRECTV Trinidad Limited is seeking an energetic, collaborative, and effective team player with a passion for providing excellent customer service to join our team. This role in the Customer Care Department - Trinidad is responsible for supervising the Retention Unit CSRs.

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Technical Support Specialist - Kingston

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CALL CENTER AGENTS NEEDED IMMEDIATELY!

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