The Payroll Clerk will execute payroll activities such as accurately processing employees’ salaries, resolving payroll discrepancies and work in protecting payroll operations while maintaining confidentiality.
Provide leadership, organization, motivation and coordination of the Customer Support Service and projects personnel in order to improve overall effectiveness and efficiency.
Sagicor Bank Jamaica Limited is seeking to identify suitable candidates to join our Black River Branch in the role of Client Care Officer. Interested persons should apply via the career portal on our website at www.sagicorjamaica.com by March 28.
TRAVEL AGENTS NEEDED IMMEDIATELY
Work in an environment where you will need to use your sales and persuasion skills along with your experience to help customers. Your talents and contributions will be rewarded.
The Manager of Client Services is a senior-level manager responsible for a full range of commercial business activities and client relationship management in support of one or more clients and/or programs.
VXI applications leverage emerging and classic communication channels. Services range from complete call center services, to maintaining applications, to building solutions using superior tools and technologies.
The Operations Manager will be responsible for managing a team of 5 to 8 Program Supervisors who are overseeing a team of 15 to 20 Customer Service Associates and must lead with CUSTOMER OBSESSION results
This role is responsible for the for the ongoing analysis of contact center performance, quality, and service results ensuring compliance against contractual and regulatory obligations with the purpose of mitigating any potential risk to the organization.
Reporting to the Site Manager, the Senior Supervisor is responsible for the day to day call centre operations within the assigned lines of business which specialize in providing the ultimate customer experience for various telecom services.
The Quality Assurance Representative is responsible to monitor and evaluate various types of employee/customer interactions to identify trends within the adherence of quality standards. standards and business processes.
This role is responsible for managing all training and quality activity, as well as conducting reviews, reporting, and developing improvement plans within areas of oversight.
The Director, Operations will have overall responsibility for managing all call centre operations for assigned clientele. This person must be energetic, strategic-minded and customer service oriented while managing and leading a team in a high performance environment.