OPEN HOUSE - BARNETT TECH PARK LOCATION-OFF FAIRFIELD MAIN ROAD MONDAYS TO THURSDAYS FROM 10 AM TO 4 PM
The Customer Care Consultant will be responsible for interfacing with customers, to coordinate ordering activities relating to the client’s products. Interaction will be via telephone,email and chat.
We are seeking full-time and seasonal professionals to lend customer service and inbound-sales support to satisfy our client requirements.
The Bi-Lingual French Customer Care Consultant will be responsible for interfacing with customers, dealers, and the Sales team to coordinate ordering activities relating to the client’s products. Interaction will be via telephone, email or fax in French
Tier I- IT Technical Support Agent -Montego Bay We wish all applicants to take the test at the below link. http://www.ondemandassessment.com/verify/apply/AeqRvDD/haCCbTaa
CUSTOMER SERVICE REPRESENTATIVE - MONTEGO BAY BRANCH
The Administrative Manager is mainly responsible for the general management and strategic direction of the customer service team in the branch. He/She will be the administrative lead in all management aspects of the branch operations.
The primary responsibility of the Workforce Analyst is to proactively monitor service levels, efficiency and execute plans that will improve service deficiencies as they relate to volume, average handle time or forecast.
With comprehensive knowledge of Massy Communications’ services and processes, a Technical Support Professional is responsible for providing Technical support for Massy Communications’ Customers by responding to inquiries via phone and e-mail.
Analyzes center and agent historical performance, generates forecasts, generates schedules, and manages schedule changes while ensuring the successful delivery of quality service to the Clients.
Customer Care Associates needed to start immediately in our Kingston and Portmore locations!
Be a pioneer member of the H/R and Training team for this new, Jamaican Business Process Outsourcing (BPO) call center. The Trainer will coordinate, schedule, evaluate and deliver product and skills training for new hires and existing employees.
We are seeking experienced call center Team Managers to assist the company’s leadership in recruiting, developing and managing a call center staff of sales representatives in the delivery of exceptional customer experiences on behalf of our clients.