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As our Customer Service Professional, you are responsible for delivering superior customer service in a prompt, respectful and courteous manner, to ensure all customers’ requests or concerns raised through our multichannel Contact Centre are resolved with the highest level of quality.

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Manage the relationship between service centre and customers

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To support and manage under the matrix structure, tThe Operations throughout the Caribbean (with primary offices in Trinidad, Curacao, ECI and Barbados)

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Contributes to the achievement of business goals through active promotion, sales and customer services as well as collection efforts.

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The Bilingual Representative will provide seamless customer service in Spanish.

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Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service.

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Responsibilities include timely collection of unpaid claims, appealing denials, collections of underpayments, and documenting collection activity in the billing system. You will be required to research and resolve unpaid claims and rejections and request insurance changes through billing system.

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The Customer Service Representative is responsible for delivering a professional and friendly customer service experience. Ensures customers are satisfied and remain loyal by providing assistance and resolving a wide variety of issues ranging from very technical to basic queries.

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The Customer Service Representative is responsible for delivering a professional and friendly customer service experience. Ensures customers are satisfied and remain loyal by providing assistance and resolving a wide variety of issues ranging from very technical to basic queries.

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To provide support, leadership and guidance to a team of Customer Service /Sales Representatives while ensuring the successful delivery of quality service to the Clients.

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The Verification Representative is responsible for ensuring that benefits verifications are completed quickly and accurately, as conducting the verifications are the first step to admitting a client.

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The pod tracker will work as part of the collections department to provide tracking and reporting as requested by the pod managers.

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An ideal candidate will have medical billing/US healthcare experience or have demonstrated the ability to rapidly learn the foundational concepts of US healthcare and medical billing.

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This is an exceptional growth and development opportunity for a Human Resources Administrator. Be a pioneer member of the H/R and Training team for this new, Jamaican Business Process Outsourcing (BPO) call center.

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Customer Care Associates needed to start immediately in our Kingston and Portmore locations!

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Customer Service Representative-TATIL Life Assurance

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XEROX OPEN HOUSE - MONTEGO BAY June 23 and 28 1-6pm

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Be a pioneer member of the H/R and Training team for this new, Jamaican Business Process Outsourcing (BPO) call center. The Trainer will coordinate, schedule, evaluate and deliver product and skills training for new hires and existing employees.

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Sales Agent

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Technical Support Specialist - Kingston

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QUALITY ASSURANCE MANAGER

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Operations Manager

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Restuarant Shift Supervisor

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Collection Floor Manager

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Front Desk Agent

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