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Customer Retention Jobs

year call center experience in sales, collections and/or retention. Candidate must be computer ... holidays. HEART/NTA Customer Service Certificate is accepted. Must be able to type a minimum of 25 WPM ...

in the design and implementation of acquisition and retention campaigns derived from customer ... Customer Experience Analyst The Customer Experience Analyst supports key initiatives with respect ...

product understanding. Improving product adoption, customer retention, and helping foster positive ... platforms. Understanding customer context and goals and providing product information to best serve ...

satisfaction, loyalty and retention and work with team members in order to meet/exceed our customer’s ... our unique family in the position of CUSTOMER EXPERIENCE MANAGER. If you are interested in joining ...

, friendly and courteous manner. You will be responsible for customer retention by addressing customers ... Primary Objective: The customer service representative is responsible for assisting existing ...

JOB DESCRIPTION To achieve desired customer delight by ensuring satisfactory response to customer interaction. Needs to be technically sound to ensure customer technical queries are addressed ...

POSITION PURPOSE: Providing great customer experience to our customers by keeping them engaged ... in the art of having conversations geared towards retention or upselling the company’s products ...

call center agents to work on specialized projects in customer service and sales. We are located ... industry, focusing on customer service, sales, and other support. For over 35 years, the leadership ...

  • Not disclosed
  • Updated 16/04/2024
  • Nassau

of the desired customer service at a high standard. • Drives service success, improves customer satisfaction, maximizes customer retention to increase overall profitability. Responsibilities and Duties ...

of telephone, chat, and Email. Main activities include: Ensures customer retention through listening ... Support Representatives are responsible to provide first in class customer support and sales ...

, quotations, proposal and contracts to conform to customer requirements. Expand business ... holders, customer service and engineers to ensure service is provided in an efficient and timely manner ...

them into loyal clients. They must possess a competitive nature, coupled with a customer-centric approach, to ensure that sales targets are met, while maintaining high levels of customer satisfaction ...

worldwide customers with the purpose of retaining and growing specialty customer business. Responsible ... profile/valued corporate and other customers etc. Strives to keep customer satisfaction at the core ...

and retention. 1. Respond to inquiries by telephone, web chat or email; research and answer inquiries ... an exceptional experience for the provider/member by using professional customer service techniques ...

  • Not disclosed
  • Updated 09/05/2024
  • St. Ann

received from customers. Support customer satisfaction, loyalty, and retention by building ... through the understanding of PiCOS (Picture of Success) and customer needs to leverage product sales ...

sales goals. Develop strategies and set goals for customer re-engagement and retention. Provide ... organizational and multi-tasking skills required Superior customer service phone skills a must Ability ...

with existing clients through proactive ideas generation and selling. Negotiates and achieves customer retention ... . The Manager is responsible for maximising customer profitability by driving revenue growth ...

and delinquency targets, maintaining and initiating customer relationships, and ensuring a high level of service delivery. SPECIFIC DUTIES: Identify new and prospective clients and manage the retention ...

and maintenance, Records appraisal and development of retention schedules, Records Re-classification ... Leadership and Team Building skills. Good Interpersonal and customer service skills. Keen attention ...

customers. Solution-orientated with the ability to troubleshoot and handle customer complaints effectively by giving “world-class customer service” with the intent of client retention and maintaining ...

, customer service, and logistics coordination. Provide guidance and direction to departmental staff ... and retention. Operational Excellence: Ensure that logistics and freight forwarding operations are conducted ...

, reporting and retention of call audit reports, calls and call audit scores for Credit Bureau ... of the Group Company’s strategic goals and objectives, inclusive of delivering a world-class customer ...

responsibility for promoting the client’s brand and customer retention. Educate customers on product ... here, you'll be obsessed with providing incredible customer experiences. You'll Assist our client’s ...

and retention. Assess and document levels of customer satisfaction, constantly striving ... . Effectively manage internal and external relationships, meeting the agreed level of customer contact ...

stakeholders and facilitate a sustainable and standardised learning environment. Customer Support: Provide prompt and effective support to resolve internal customer inquiries and issues related to said ...