Provide first level support to Digicel’s Business Solutions customers across all product lines including but not limited to: Internet / Data / Voice, Cloud Telephony / Backup / Computing, IP PBX and Data Center co-location.
The Network Operation Center Engineer is responsible for ensuring adequate coverage for the 24/7/365 environment so that the network infrastructure is running effectively at all times.
To provide support to the Manager - Internal Audit in evaluating and improving the effectiveness of the organisation’s risk management, internal controls, and governance processes of the Authority.
To ensure the highest technical and engineering standards are achieved and maintained in technology introduction, and in the administration of telecommunication operators and service providers.
The purpose of the Manager, Contact Center (BPO) is for establishing, managing, and directing the execution of all the customer operations policies and processes; and managing the contact centre’s portfolio.
The IP Operations Engineer will be part of a team responsible for the operations and maintenance of the IP/MPLS network supporting ISP, mobile and other services