The Process Compliance Specialist is responsible for supporting the Quality Assurance team by auditing non-clinical interactions to assess adherence to defined processes and customer service expectations.
Responsible for delivering superior enterprise customer service in a prompt, respectful and courteous manner, to ensure all customers’ requests or concerns raised through our multi-channel Contact Centre are resolved with the highest level of quality.
Responsible for providing Technical Support and Case Management for Amplia’s customers by responding to inquiries via phone and e-mail and ensuring that all technical issues are resolved.
(Full-time and Part-time Opportunity) - Tele-collector (On Contract) is responsible for initiating calls with delinquent debtors by phone, mail or messaging to collect payments and settle accounts.
We are currently seeking a motivated and customer- focused individuals to join our call center team as Customer Care Agents. If you excel in communication and thrive in a fast-faced environment, we encourage you to apply!
Amplia Communications Limited is seeking to recruit an energetic, knowledgeable, passionate and people focused leader to join our dynamic Field Sales team.