Responsible for assisting walk-in and phone customers, preparing invoices, processing orders, and handling full-time data entry. Provides pricing, product recommendations, and sales support while maintaining excellent customer service.
The Supervisor, Quality Assurance is responsible for driving consistent execution of quality programs across customer interactions, ensuring service delivery meets defined standards,
Responsible for monitoring and evaluating the non-clinical interactions for satisfaction and compliance according to specified policies, thresholds, and procedures.
Responsible for providing Technical Support and Case Management for Amplia’s customers by responding to inquiries via phone and e-mail and ensuring that all technical issues are resolved.