Quality Assurance Manager

To cost-effectively drive process improvement, enhance product quality, and maximize customer satisfaction.

Job Summary:

To cost-effectively drive process improvement, enhance product quality, and maximize customer satisfaction through the planning, administration, coordination, implementation, and auditing of the Company’s Quality Management System

Job Responsibilities:

• Identify, establish, and maintain appropriate quality standards and parameters for companywide food safety practices.
• Ensure alignment with ISO 9001, FSSC 22000, GMP, and the Company’s Quality Management System.
• Effectively communicate quality and food safety standards, parameters, and expectations to the QA team and across the organization.
• Promote quality awareness and a culture of continuous improvement companywide.
• Regularly review operational processes, procedures, and systems with team members to drive continuous improvement in quality and food safety performance.
• Identify opportunities to improve efficiency, compliance, and product quality.
• Administer all documentation, records, and audit activities required to ensure ongoing compliance with applicable management system standards.
• Ensure that all required documents and records are maintained across departments in accordance with established procedures.
• Plan, coordinate, and conduct internal GMP, ISO 9001, and FSSC 22000 audits.
• Work collaboratively with teams to address audit findings and resolve non-conformities in a timely and effective manner.
• Administer the corrective and preventive action (CAPA) system to ensure effective investigation, implementation, and close-out of non-conformities.
• Monitor trends and recurring issues to prevent reoccurrence.
• Ensure ongoing compliance with state, local, organizational, and applicable regulatory requirements.
• Perform all duties in accordance with ISO standards, food safety requirements, and the Company’s Quality Management System.
• Perform all duties in conformance to appropriate health, safety, security and environmental policies and procedures.
• Perform any other job duties as required by the job function.