Marketing and External Communications Assistant - ANSA McAL Limited

ANSA McAL is looking for a dynamic and qualified individual to join our team as the Marketing & External Communications Assistant!

Job Title: Marketing & External Communications Assistant

Department: Group External Affairs – ANSA McAL

Reports to: Head of Marketing & External Communications

Supports: Marketing Manager, Marketing & External Affairs Coordinator, Events Manager

ROLE PURPOSE

The Marketing & External Communications Assistant provides administrative, logistical, monitoring, and scheduling support to the Group External Affairs department. The role ensures efficient day-to-day operations across marketing, communications, events, CSR, and finance administration, while supporting the execution of digital activity through monitoring and coordination.

KEY RESPONSIBILITIES

1. Executive Support

Administrative & Operational

• Provide full administrative support to the Head of Marketing & External Communications, including:
  • Calendar management
  • Meeting scheduling
  • Project coordination
  • Support specific assignments
  • Reimbursements and expense processing
• Manage contract administration for the department.
• Oversee branded merchandise inventory, distribution, and vendor coordination.
• Oversee departmental stationery management.

2. Department Support

Travel & Logistics

• Coordinate business travel, including:
  • Flight bookings
  • Accommodation
  • Ground transport
  • Per diem coordination
  • Travel expense reports
• Manage gas reimbursements.
• Coordinate vehicle repairs and servicing arrangements.
• Prepare printed travel and event packs for leadership engagements, including agendas, speeches, briefing notes, and any other required materials for off-site meetings or events.

Digital Support

• Conduct daily media monitoringacross press and digital platforms.
• Prepare and circulate daily monitoring summaries and alerts.
• Monitor social media activity, including comments, messages, tags, and mentions.
• Flag posts and interactions requiring attentionto the Marketing & External Communications Coordinator, particularly those related to:
  • Reputation risk
  • Sensitive engagement
  • Leadership visibility
• Maintain and organise content and asset library.
• Assist with scheduling of all approved social media posts across platforms.
• Support content preparation including creative input and platform administration as required.

Press, Social Impact Investments & Finance Administration

• Coordinate administrative aspects of press advertising, including invoicing and payment follow-up.
• Maintain and update the External Affairs Events Calendar.
• Maintain and update the Social Impact Investments log.
• Provide coordination support for Donations and Sponsorships activity.
• Maintain Donations & Sponsorships logs.
• Support finance administration for the department, including creation of Purchase Requisitions/Purchase Orders, sourcing of quotations/invoices, tracking, documentation, and coordination with Finance.

Contract Management

• Maintain and prepare all Contracts/Agreements in Contract PodAI.
• Follow up with various stakeholders until contract is executed.
• Provide Head of Marketing & External Communications with a listing of contracts up for renewal in November of each calendar year.

Reporting

• Provide daily media monitoring reports.
• Provide quarterly media monitoring reports.
• Provide quarterly social media analytics reports.
• Compile special reports in times of crisis, or as required/requested.

Other

• Adhoc internal and external marketing communications support, when required.

SKILLS AND COMPETENCIES

• Strong administrative and organisational skills.
• High attention to detail and reliability.
• Ability to manage confidential information.
• Clear communication and follow-through.
• Comfortable working across multiple priorities and stakeholders.

QUALIFICATIONS AND EXPERIENCE

• Diploma or degree in Business Administration, Communications, or a related field.
• 1–3 years’ experience in an administrative or support role.