Lead Systems Administrator

While we appreciate all applicants, only applications received via Sagicor's career portal https://career4.successfactors.com/career?company=sagicorfinP2 will be considered.

"Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!"

Sagicor Life Jamaica Limited is seeking a suitable candidate to join our Group Technology team in the capacity of:

Lead Systems Administrator

Responsible managing a team of Systems Administrators, Application Engineers as well as Data Storage Administrators.

Responsible for installing, managing, and maintaining Windows-based systems and related applications within Sagicor Group Jamaica.

Location: Kingston 

As a Lead Systems Administrator, you will:

• Install and upgrade Windows systems and servers.

• Provide technical support for staff and back-end system users.

• Monitor system performance.
• Develop and maintain documented backup, restoration and disaster recovery procedures for all network infrastructure, and conduct routine Disaster Recovery exercises on a regular basis.
• Create/configure domain accounts for new hires.
• Research and recommend new approaches to improve the networked computer system.
• Assist in the planning and budgeting process of the department, as required.
• Maintain regulatory compliance in daily activities by strictly adhering to data privacy regulations/acts and relevant cybersecurity policies, and defined standards, guidelines, and procedures to avoid non-compliance and associated risks.
• Perform other related duties assigned from time to time.

What do you need?

• Bachelor’s degree in Computer Science or other related discipline from a recognized tertiary institution.
• Minimum of five (5) years’ working experience supporting network workstations, Avaya desk phones and PC applications, including experience with wide area networks, windows administration, Microsoft Exchange Online, Microsoft Azure and Microsoft SharePoint online.  
• Qualification in Microsoft MCSE, CCNA or a similar certification would be an asset.
• Minimum of two (2) years’ work experience in administering server-side technology and networked computing systems would be an asset. 
• Advanced knowledge of Microsoft applications such as O365, Azure, SharePoint Online, Exchange Online and Project Online.
• Advanced knowledge of Windows based systems such as DNS, DHCP and File Shares.
• Advanced knowledge of Hypervisors such as VMWare and Citrix.
• Sound Knowledge of SANs, NAS and DAS.
• Working knowledge of PBX such as Avaya and Cisco.
• Sound understanding of communication protocols (mainly TCP/IP) and routing protocols such as BGP and OSPF.
• Ability to research and analyse system performance challenges and recommend solutions.
• Experience with Cisco ISE
• Familiarity with network analysis tools such as SolarWinds and financial sector instruments, laws, regulations, ethics and professional jargon.
• Strong supervisory, human relations and client service skills.
• Excellent oral and written communication skills.

 If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than July 11, 2025. 

  While we appreciate all applications, only shortlisted candidates will be contacted.