Key Accounts Manager

To plan and coordinate the management of key corporate accounts for the achievement of required Sales targets and customer service levels.

• KEY DUTIES

• Develop, recommend and implement marketing and sales strategies for the Company’s key accounts.

• Coordinate the work of subordinates’ merchandisers to achieve sales levels and service requirements.

• Prepare reports and studies on the operations of the Key Accounts sales function. 

• Participate in the preparation of annual sales forecast and sales budgets.

• Prepare sales forecasts for all key accounts, identify opportunities for the achievement of sales target and develop appropriate strategies for implementation.

•  Monitor the implementation of key accounts sales strategies to ensure that marketing schedules and targets are satisfied.

• Develop and monitor the utilization and performance of subordinate personnel so as to create and maintain effective levels of productivity.

• Investigate and respond to market or customer demands, complaints or problems so as to ensure the achievements of established marketing objectives.

• Conduct customer visits to ensure the effectiveness of services rendered by key accounts personnel and identify, investigate and initiate corrective action on issues adversely impacting sales performance.

•  Ensure the generation of key accounts sales reports on scheduled basis and prepare monthly reports on the performance of the unit.

• Ensure the maintenance of established codes of discipline and conduct by subordinate personnel.   

• Review the Accounts Receivable aging report on a regular and consistent basis to inform required to inform required follow up action.