Individual Life Administrator

Provide accurate administrative services and customer care.

Job Opportunity: Individual Life Administrator
Company: JN Life Insurance Company Limited

Location: Kingston, Jamaica
Job Type: Full-Time, Clerical, On-Site

About Us:

We are The Jamaica National Group Limited, representing a globally respected brand, boldly finding ways to enrich lives and build better communities. Our core values make us who we are and are demonstrated in everything we do; rooted in RESPECT we believe our everyday jobs contribute to something bigger than ourselves. We are dependable and pride ourselves in our authenticity and in the transparent solutions we create that bring value to our customers.

What You’ll Do:
Support JN Life’s Sales Department by providing accurate administrative services and customer care that directly contribute to sales growth. You'll also assist orphan clients by identifying needs and promoting relevant insurance products.

Key Responsibilities:

• Prepare and distribute reports (commissions, production, lapse, MDRT, etc.)
• Maintain accurate files and documentation (≤5% error rate)
• Liaise with brokers and agents to ensure updated sales material
• Respond to agent and client queries within established timelines
• Support incentive programs and manage FSC registration documents
• Upsell products to orphan clients through policy reviews
• Deliver accurate service and connect clients to appropriate resources

Success Looks Like:

• Reports delivered on schedule without errors
• Timely and professional communication
• Accurate and complete documentation and follow-ups

Requirements:

• Bachelor’s in Business Administration, Management or equivalent
• 1+ year in the Life Insurance Industry (preferred)
• Strong administrative and customer service skills

Why Join Us:

• Develop your insurance career in a supportive, performance-driven team
• Impact real sales results through efficient administrative support
• Opportunities for growth through ongoing professional development

Apply Now – Send your application by May 21, 2025. Take the next step in your career with JN Life.