Field Engineer

Company description:

Digicel Group Limited

Job description:

Primary objective of the job: 

Drive force behind the deployment and maintenance of Digicel`s critical infrastructure. By ensuring that Digicel`s network and technology assets are not only operational but optimized for peak performance in the field.

Main Duties and Responsibilities:

• Execute network infrastructure deployments in the field, including but not limited to base stations, antennas, and related equipment
• Conduct routine maintenance, inspections, and troubleshooting of network assets, ensuring their continued reliability
• Collaborate with cross-functional teams to plan and execute network expansion projects, optimizing coverage and capacity
• Adhere to quality control measures in field operations, ensuring the highest standards of performance and reliability
• Maintain detailed records of field activities, including equipment installations, maintenance logs, and inspection reports
• Lead the charge in deploying network infrastructure and technology assets in the field, ensuring timely and accurate installations
• Maintain, troubleshoot, and optimize network equipment and technology assets to ensure uninterrupted operations
• Collaborate with cross-functional teams to expand network coverage and capacity, meeting the evolving needs of our customers
• Uphold quality standards in field operations to deliver reliable and high-performance network services
• Maintain comprehensive records and documentation of field activities and equipment installations.

Academic Qualifications and Experience Required:

• A bachelor's degree in Information Technology, Computer Science, or a related field is typically required
• Demonstrate a minimum of 5 years of experience in field operations, ideally within the telecommunications industry
• Exhibit technical expertise in deploying, maintaining, and troubleshooting network infrastructure and technology assets
• Maintain a strong focus on safety protocols and practices in field operations
• Understand fundamental networking concepts and equipment

Functional Skills:

• Problem Solver: Possess excellent problem-solving skills to diagnose and resolve field-related issues effectively
• Effective Communicator: Demonstrate strong communication and interpersonal skills to interact with cross-functional teams and vendors
• Detail-Oriented: Exhibit meticulous attention to detail in field operations, documentation, and safety compliance
• Technical Adaptability: Stay updated with the latest field technologies and industry trends
• Autonomous Fieldwork: Ability to work independently, prioritize tasks, and manage field operations efficiently
• Customer-Centric: A commitment to ensuring network assets are optimized to deliver the best possible service to customers