Executive Assistant - Retail & Customer Operations

•  Ensure various administrative tasks are completed in an effective and efficient manner, including copying, reviewing outside mail, drafting correspondence, screening phone calls when requested and maintaining department records
• Responsible for the timely flow of information within the Company
• Prepare responses to routine memos, letters, or correspondence
• Maintain managers’ appointment schedules by planning and scheduling meetings, conferences, teleconferences, and travel.
• Request and, monitor stationery and other supplies for the Department
• Attend and participate in company functions and events, as required
• Provide assistance with inventory management
• Process requisitions for payment of vendors/suppliers
• Maintain library/storage of marketing materials
• Assist with tracking and maintenance of Marketing calendar
• Prepare presentations as required

Reporting Requirements

• Weekly
• Monthly
• Quarterly
• Annually

Talent and Capability

• Professionalism: Take pride in work and in achievements; demonstrate professional competence and mastery of the subject matter; conscientious and efficient in meeting commitments, observing deadlines and achieving results; is resourceful and shows persistence when faced with difficult problems or challenges; ability to remain calm in stressful situations
• Planning and Organization: Ability to manage the office from an administrative standpoint, is efficient both with time and with organizational challenges, can identify priority activities and assignments and adjust priorities as required; has the ability to multi-task while maintaining complex schedules and managing administrative support.

• Communication: Speak and write clearly and effectively; listen to others and correctly interpret messages and respond appropriately; the ability to tailor language, tone, style and format to match the audience; demonstrate openness with sharing information and keeping people informed; ability to create presentations and vet documents for accuracy

• Teamwork: Strong sense of team, possesses the ability to work collaboratively with colleagues to achieve organizational and department goals; ability to solicit input by genuinely valuing other’s ideas and expertise; willingness to learn from others; support and act in accordance with final group decisions; share credit for team responsibilities and accept joint responsibility for team shortcomings