industry/call center, or equivalent Customer Service experience in retail, hospitality, or customer ... Influx is seeking experienced Customer Service Agents with excellent communication skills ...
to have: At least 1-2 years of experience as a Service Desk or Call Center agent Excellent communication skills ... activities, including any chases or follow ups, are added to call management toolsets ...
call reviews and performance reports to guide improvement. 2. Handling Escalated Calls Serves ... KEY DUTIES AND RESPONSIBILITIES 1. Collector Coaching and Support Conducts weekly ...