Our latest client has designed their product to work with the familiar equipment your loved ones already have. It's a shared journey of love and support. Empathy is at our core, and we understand the challenges and rewards of caring for loved ones..
Join our fully remote global team at Influx! This hybrid role blends customer support and AI management, refining AI responses, handling complex cases, and improving systems. Ideal for strong writers with analytical thinking and a passion for AI-driven operations.
To monitor Business Risk controls and alarms, carry out initial investigations to determine nature of issues, /escalating to and following up with relevant teams where necessary to minimize future exposure.