Warehouse Manager

We're hiring a Warehouse Manager

The Warehouse Manager is responsible for overseeing the daily operations of the warehouse within a hardware retail environment. This includes receiving, storing, and dispatching goods efficiently and accurately. The role ensures that the warehouse is well-organized, inventory is properly managed, deliveries are timely, and health and safety standards are upheld. The Warehouse Manager also supervises staff, coordinates with suppliers, and supports overall store operations.

Key Responsibilities:

Warehouse Operations:

• Supervise the receipt, storage, and dispatch of goods.

• Ensure the warehouse is organized and stock is properly labeled, shelved, and rotated.

• Conduct regular cycle counts and manage stocktakes to ensure inventory accuracy.

• Implement and maintain warehouse policies and standard operating procedures.

Inventory Control:

• Monitor stock levels and work closely with the purchasing team to replenish inventory.

• Ensure proper documentation and data entry for all inventory movements.

• Investigate discrepancies and implement corrective actions to reduce stock variances.

Staff Supervision:

• Lead a team of Warehouse Attendants, Forklift Operators, and Delivery Drivers.

• Develop schedules, assign tasks, and monitor productivity.

• Provide training, coaching, and performance evaluations.

Deliveries & Logistics:

• Coordinate the dispatch and delivery of goods to customers in a timely and professional manner.

• Maintain delivery schedules and ensure all transportation is carried out safely and efficiently.

Safety & Compliance:

• Ensure compliance with the Occupational Health & Safety Act and internal safety protocols.

• Conduct routine safety checks and address any potential hazards.

• Maintain a clean, safe, and secure work environment.

Reporting:

• Generate and review warehouse performance reports.

• Report on damaged goods, delivery issues, and overall operational performance.

Qualifications & Experience:

• Bachelor’s Degree in Logistics & Supply Chain Management, Business Administration, or a related field.

• Minimum 3 years’ experience in a warehouse or logistics management role, preferably in the hardware or retail sector.

• Familiarity with warehouse management systems and inventory control software.

• Knowledge of the Occupational Health & Safety Act.

Skills & Competencies:

• Strong leadership and team management skills.

• Excellent organizational, planning, and problem-solving abilities.

• Strong communication skills.

• Attention to detail and accuracy.

• Ability to work under pressure and in a fast-paced environment.

Working Conditions:

• On-site role with regular physical activity, including walking, lifting, and operating equipment.

• Standard business hours with occasional extended shifts during peak periods.