Training Manager

What You’ll Do

• Create and deliver impactful training programs that empower our people.

• Spot talent needs and design learning paths to close skill gaps.

• Bring fresh ideas and innovative tools to keep training exciting and effective.

• Collaborate on onboarding and leadership development that set employees up for success.

• Measure results and celebrate wins as our team levels up.

• Collaborate with the team manager to ensure product knowledge efficiency. 

What We’re Looking For

• A natural coach, mentor, and motivator.

• 3+ years of proven experience in training, learning & development in a call center. 

• Strong communication, presentation, and interpersonal skills—you know how to engage a room!

• Creative thinker with a passion for learning, people, and performance.

• Bachelor’s degree in HR, Education, Business, or a related field (Essential)

• Location: Kingston 

What You’ll Get

• A competitive salary + benefits package.

• The opportunity to shape careers and build future leaders.

• A fun, collaborative workplace where ideas matter.

• Real impact—your work will be felt company-wide.

✨ Don’t just manage training—create experiences that spark growth. Join us today!