Temporary Quality Assurance Manager

A detail-oriented professional responsible for maintaining and monitoring the Quality Management System, ensuring compliance with quality, food, and pharmaceutical safety standards, and driving process improvements through analysis and corrective actions.

If you are interested in joining an organization where, “We are happy people, committed to enhancing lives with a spirit to serve and exceed expectations”, then we look forward to receiving your application.

Some Main Responsibilities include:

• Implement and continuously monitor quality management standards throughout the organization in accordance with ISO 9001:2015 and EU guidelines on good distribution practice of medicinal products for human use and WHO guidelines for good distribution/storage practices for pharmaceutical products, local regulatory and customer requirements.
• Review statistical studies, technological advances, regulatory standards and trends to stay abreast of issues in the field of quality assurance, pharmaceutical and food safety to ensure the effectiveness of the QMS.
• Lead identified quality improvement initiatives, activities and projects throughout the organization, using relevant Quality methodologies.
• Lead Management Review with SLT, ensuring quality issues are highlighted and adequately addressed, utilizing risk management principles to ensure the QMS is maintained and continuously improved.
• Lead and participate in internal and external quality audits and ensure that all necessary documents and follow up actions are completed on a timely basis.
• Review non-conformances and corrective action plans. Evaluate root causes, conduct analysis and report product and process recurring deficiencies.
• Lead the product recall process and assist with the review and disposition of non-conforming products in adherence to Bpi and supplier procedures.
• Collaborate with management on quality assurance standards and best practices according to their departmental (Quality) KPI’s and objectives.
• Submit monthly and quarterly reports to the Operations Manager on quality performance of processes and systems inclusive of non-conformances, quality audits, supplier quality notifications and product complaints.
• Confer with Marketing and Sales Departments to define customer quality requirements, expectations and address matters related to product quality.
• Participate in and support all customer service improvement initiatives.
• Co-ordinate with Regulatory and other relevant departments for Pharmacovigilance and techno vigilance matters.
• Prepare budget and manage departmental expenditure.
• Monitor and trend performance of all temperature controlled spaces during storage and distribution of time and temperature sensitive pharmaceutical & medical products
• Supervise daily activities of the quality assurance system at the various sites within the organization, inclusive of customer service activities.
• Perform other duties that may be required to enhance the operations of the Company

Qualification, Experience and Requirement:

• Minimum of BSc. in Business Management or related field.
• Professional certification in quality assurance/Lead Auditing/TQM, knowledge of ISO 9001:2015 and/or cGMP/HACCP guidelines
• A minimum of five (5) years’ experience in a similar capacity. Experience in a manufacturing, warehousing & distribution environment would be an asset.
• Experience in Quality Assurance and Auditing/ ISO Internal Auditor Training
• Or relevant combination of training and experience
• A valid Police Certificate of Good Character

Key Competencies: