Teller

The successful candidate will provide superior and quality customer service on a daily basis. The position will also require the incumbent to process efficient and accurate transactions, and to sell JN Money Services (Cayman) Limited’s products and services.

ABOUT THE OPPORTUNITY

JN Money Services (Cayman) Limited is seeking to recruit a suitably qualified and experienced candidate to fill the position of Teller. The successful candidate will provide superior and quality customer service on a daily basis. The position will also require the incumbent to process efficient and accurate transactions, and to sell JN Money Services (Cayman) Limited’s products and services.

Job Category: Clerical

Key Responsibilities

• Provide customer referrals for new products and services on a daily basis.
• Promote and maintain a professional and positive relation with all contacts including both existing and potential customers.
• Process remittances and bill payments via eMoney/Moneygram.
• Comply with all department and company policies and procedures.
• Ensure relevant information/documents such as valid identification, occupation, date of birth, proof of address and source of funds are obtained from all senders of transfers over the recommended monetary threshold.
• Identification should be scanned and saved in the correct file on the server.
• Liaise with JNMS Operations Support Unit and JN Money Transfer agents and subsidiaries.
• Assist customers with completing and signing the Letter of Authority for account and third party transfers.

Required Qualification & Experience

• Associate degree in Business Administration or another relevant field
• A minimum of one (1) year experience within a financial institution
• Must be eligible to live and work in the Cayman Islands
• Knowledge of the Group’s operations and core business systems would be an asset

Personal Attributes

• Excellent customer service skills
• Strong human relations skills
• Excellent organization and time management skills   
• Excellent interpersonal, oral and written communication skills
• Ability to thrive in a dynamic team environment
• Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude