Technician Level IV

Technician Level IV

A leading distributor of machine lubricants and heavy-duty industrial equipment, serving various sectors including mining, construction, agriculture, and transportation is seeking a Technician Level IV to join its Technical Service team.

POSITION OBJECTIVE

Perform advanced diagnostic work, equipment and component repairs, failure analysis, and technical projects in both workshop and field environments under indirect supervision

KEY RESPONSIBILITIES

• Perform scheduled maintenance, repairs, and overhauls on heavy-duty equipment and components

• Conduct diagnostics, testing, adjustments, and equipment commissioning following repairs

• Assemble and disassemble major components and new machines and attachments

• Evaluate equipment and components to determine reuse and conduct failure analysis

• Complete service reports, documentation, and system entries for internal records and customer delivery

• Order required parts and ensure service jobs are completed efficiently and accurately

• Ensure adherence to safety standards, contamination control procedures, and the Code of Ethics

• Maintain order, cleanliness, and proper use of tools, equipment, and company assets

• Supervise and provide technical guidance to lower-level technicians and assistants

• Support technical projects, on-site service assignments, and field maintenance activities

REQUIRED QUALIFICATIONS

• High School diploma with technical training

• Caterpillar Technical Level IV certification

• Specialization in diesel internal combustion engines and/or electrical systems

• Three (3) to five (5) years’ experience in heavy-duty equipment repairs, including diesel, electrical, and/or hydraulic systems

CORE SKILLS & COMPETENCIES

• Strong diagnostic and problem-solving skills

• Ability to interpret and use parts and service manuals (e.g. SIS, SIMS, MCFA, COMPASS, JD Parts)

• Proficiency in workshop and field service operations

• Strong teamwork, communication, and initiative

• Ability to work safely in environments with moderate physical demands and operational risks

OTHER REQUIREMENTS

• Willingness to attend ongoing technical training and participate in the Technical Career Plan

• Ability to manage tools, systems, and service modules with a high level of accuracy

• Flexibility to perform duties in both workshop and field settings