Talent Acquisition Director

• Plan, develop, organize, direct and evaluate the organization's recruiting function and performance.
• Define and implement a consistent recruitment vision and strategy, creating competitive advantage through effective and efficient talent acquisition mechanisms.
• Design and establish hiring plans that determine cost, productivity and timeliness of deliverables accounting for risk, resource, and market changes.
• Review and establish appropriate processes, controls and checks for recruitment.
• Analyze the performance of the department’s existing recruiting strategies and procedures, identifying areas for improvement, availing solutions, and further developing new and improved strategies.
• Manage internal relationships, advising the senior management teams across business lines and functions on recruitment responsibilities, escalations, policies and process updates.
• Lead team members, foster their professional development and growth, and promote teamwork and cooperation.
• Partner with senior management to determine needs and priorities within the business units and sites.
• Evaluate and keep current on new talent acquisition trends, philosophies and initiatives in the industry.
• Drive employee referral schemes, hiring quality audits, budget and process compliance and other special projects.
• Responsible and accountable for the financials of the recruiting department for the assigned region and work within an annual budget.
• Initiate needed change to positively impact recruiting performance.

QUALIFICATIONS/SKILLS:

• Ability to support the Mission and Core Values of IBEX Global Solutions.
• Highly developed interpersonal, verbal and written communication skills, including outstanding presentation skills.
• Ability to work in challenging business environment with aggressive targets and timelines.
• Must be highly organized and detail-oriented with the ability to handle multiple priorities and complete tasks/projects to meet specified deadlines.
• Change oriented with strong interest to improve recruiting function capabilities.
• Must possess a positive, solution-oriented and customer-focused attitude.
• Ability to interact with all levels of personnel in a diverse workforce.
• Strong technical aptitude and expertise (Excel, Word, PowerPoint, Learning Management Systems).
• Ability to build meaningful relationships, influence key stakeholders and drive a cross-function team in an aligned direction.
• Strong expertise in all areas of sourcing such as the internet, social media, networking, employee referrals, job postings, as well as conducting open houses and virtual job fairs.
• Experience designing, developing and supporting organization-wide talent acquisition initiatives.
• Ability to be flexible and quickly adapt to changing business needs and processes.
• Ability to motivate and mentor team, presenting new opportunities and challenges for additional development.

EDUCATION/EXPERIENCE:

• Bachelor’s degree in Human Resources or other related field. Advanced degree preferred.
• 3-5 years’ senior level recruiting experience in high volume, fast-paced environment including 5 years’ experience leading a team of recruiting personnel.
• BPO experience required.