TEAM LEAD - CARMAX

The Team Lead – CARMAX oversees the department’s operations, including Inventory, Sales, and Administration. The role supervises Sales Reps, the Inventory Coordinator, and the Administrative Assistant, coordinates advertising and sales events with Marketing, and manages sales profitability.

OBJECTIVES AND GENERAL OVERVIEW OF THE POSITION:

• The Team Lead – CARMAX oversees the overall operations of the CARMAX Department. All Sales Reps, the Inventory Coordinator and the Administrative Assistant report directly into this position, and therefore it is his primary responsibility to ensure the proper running of Carmax in all aspects of the operation, for the three distinct sections: Inventory, Sales, and Administration, and coordinating advertising efforts and sales events with Marketing Department. This position is responsible for managing the profitability of sales.

KEY RESPONSIBILITIES:

• Manage the sales performance of the sales team, supporting them when needed, so that they can achieve their sales KPIs.
• Selling directly, when possible, without taking sales away from his / her team.
• Manage the booking of units in the Carmax Sales Pipeline, based on down payments, full payments, and financial loan approvals; whilst adhering to the booking rules.
• Define “as is” prices for Fixed Asset units, when ready for showroom. Fixed Asset Units are those that have been transferred by ANSA Mobility to Carmax’s Fixed Assets.
• Define “as is” prices for units that have been traded-in.
• Define value of trade-in offers for Core Brand units. Offers for JLR units are to be set by the JLR Team (JLR’s Ops Manager).
• Implement monthly discounts until units are sold, minding the margins, as the position is responsible for the profitability of sales (Gross Profit Margins).
• Prepare Flash (monthly), quarterly and rest of the year forecasts as requested by Finance Department. The Administrative Assistant is to support on the preparation of these reports.
• Manage the performance of the Inventory Coordinator, coaching him as needed, and aiming at expediting that units received go to the showroom for sale, with their respective MPI and quotation, for a transparent sale “as is”.
• Supervise the work of the Admin Assistant, ensuring she provides good quality work in support of the Carmax operation.
• Set annual KPIs and manage the performance of all his direct reports.
• Motivate, coach and lead his team towards the achievement of the Budget, including unit, revenue, and gross profit margin, while keeping expenses in line with the approved budget.

EDUCATION:

• Bachelor’s degree in Business Management/Marketing or any other related discipline
• Computer literacy
• Minimum 5 years Sales experience
• Post grad qualification will be considered an asset

BEHAVIOURAL COMPETENCIES

• Well organized and alert
• Ability to communicate effectively
• Reliable and disciplined
• Ability to lead a team
• Team player

Deadline: May 29, 2026