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Optimum Jamaica

Supervisor,Sales Compliance Analyst

Optimum Jamaica

  • Kingston and St. Andrew
  • Not disclosed
  • Permanent full-time
  • Updated 10/11/2025
  • Kiaeem Duncan
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Under minimal supervision, the candidate must be able to adapt and adjust to an ever-changing environment. This multi-faceted role supports the Company Organization in both East and West B2C & B2B Sales, ensuring adherence to all order entry processes for all departments.

Job Summary
Under minimal supervision, the candidate must be able to adapt and adjust to an ever-changing environment. This multi-faceted role supports the Company Organization in both East and West B2C & B2B Sales, ensuring adherence to all order entry processes for all departments.
Responsibilities
  • Review data to identify basic trends and analysis. Reports findings to upper management for action. 
  • Extract data from multiple sources, organizing it into understandable information to provide to the Senior Management team. 
  • Makes recommendations and solutions on processes and policy based on reporting and business needs. 
  • Ensure SOX compliance with non-pay business rules and promotional eligibility rules in order to prevent revenue loss for the organization. 
  • Responsible for staying current with all current and new promotions for all Residential Sales. Monitor credit analysis reports to ensure all sales reps are in adherence. 
  • Responsible for testing all new offers, rate codes, and product rules in IDA.  
  • Perform call audits for the Sales organization to use for coaching purposes. 
  • Responsible for updating or creating new logic when error reporting is needed and following up to ensure all error reports are current in accordance with Sales compliance. 
  • Responsible for attending weekly compliance meetings to identify trends, new promotions, and rate codes.   
  • Utilizes various PC software packages such as spreadsheets, word processing, and graphics to produce high-quality reports, presentations, or other documents. 
  • Participates in complex projects and performs other duties as assigned by the Manager. 
  • Managing, training and development a team of Sales Compliance Analyst.
Qualifications / Requirements 
  • Minimum 3 years’ experience in an analytical role required. 
  • Mathematical Aptitude required.
  • Degree in Computer Science or related industry a plus. 
  • Strong oral and written communication skills required. 
  • Proficient knowledge, with proven experience, of Microsoft Word, Excel, PowerPoint, Visio, and Access required. 
  • Strong organizational skills and demonstrable logical skills. 
  • Ability to think critically and analytically. 
  • Ability to maintain the highest degree of confidentiality and diplomacy. 
  • Creating Macros and VBA a plus.
  • Ability to solve problems independently. 
  • Serve as an individual contributor and team member. 
  • Ability to multi-task when needed. 
  • Ability to work under pressure in a fast-paced environment and meet deadlines.

Ref: Supervisor,Sales Compliance Analyst
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Optimum Jamaica

Optimum Jamaica

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