Store Supervisor

The Store Supervisor at SWBC will oversee daily store operations, ensuring a seamless shopping experience for customers. This role involves supervising staff, managing inventory, maintaining store standards, and driving sales performance.

🧾 Job Title: Store Supervisor

📍 Location: Kingston/St Thomas, Jamaica

🕒 Employment Type: Full-Time

📅 Reports To: Store Manager

🎯 Job Summary

The Store Supervisor at SWBC will oversee daily store operations, ensuring a seamless shopping experience for customers. This role involves supervising staff, managing inventory, maintaining store standards, and driving sales performance. The ideal candidate is proactive, detail-oriented, and possesses strong leadership skills.

🛠️ Key Responsibilities

• Team Leadership: Supervise and motivate store staff to achieve sales targets and maintain high customer service standards.
  
  

• Inventory Management: Monitor stock levels, coordinate with suppliers, and ensure timely replenishment of products.
  
  

• Customer Service: Address customer inquiries and complaints promptly, ensuring customer satisfaction.
  
  

• Sales Monitoring: Track daily sales, prepare reports, and implement strategies to improve sales performance.
  
  

• Store Maintenance: Ensure the store is clean, organized, and adheres to company visual merchandising standards.
  
  

• Compliance: Ensure all operations comply with company policies and local regulations.
  
  

📚 Qualifications

• Education: Degree  additional qualifications in retail management are a plus.
  
  

• Experience: Minimum of 2 years in a supervisory role within the retail sector.
  
  

• Skills:
  
  

• Strong leadership and team management abilities.
  
  

• Excellent communication and interpersonal skills.
  
  

• Proficiency in inventory management systems and point-of-sale (POS) software.
  
  

• Ability to analyze sales data and implement improvement strategies.
  
  

🚀 Why Join SWBC?

At Stationery World and Book Center, we value dedication, innovation, and customer satisfaction. Joining our team means being part of a dynamic retail environment where your contributions directly impact our success.