Service Technician

Core Function: This position will perform repairs and maintenance of equipment and tools for commercial and domestic applications.

Job Profile

Position: Service Technician

Core Function:

This position will perform repairs and maintenance of equipment and tools for commercial and domestic applications.

Personal Attributes:

• Excellent time management skills
• Excellent communication, interpersonal and diagnostic skills
• Ability to work independently without much supervision.
• Must be able to meet the physical requirements of the job which may include bending, lifting equipment and working in confined spaces.

Requirements:

• A diploma or certificate in mechanical or electrical maintenance from a recognised tertiary or vocational institution.
• Working knowledge of servicing / maintaining power tools, welding equipment, electrical generators and industrial air compressors would be a definite asset.
• Diagnostic training with emphasis on electronics, two stroke and four stroke engines.
• Track record of installing, repairing, servicing, testing, and trouble-shooting equipment
• Basic understanding of PLC control systems a plus.
• A valid driver’s licence to operate commercial carriers.

Duties and Responsibilities:

• Analyze, diagnose and perform preventative or corrective maintenance work on customers’ equipment/machines, including power tools.
• Install parts and test equipment and their components to ensure that the systems function properly.
• Operate specialised diagnostic tools and standard test equipment and instruments.
• Perform remote diagnostics, troubleshooting and evaluations that provide direction to Technical Sales Personnel.
• Perform work as outlined on job cards with efficiency and accuracy in accordance with operating standards.
• Communicate with the Service Planner to request needed parts to repair job.
• Provide emergency/unscheduled and scheduled maintenance repairs of customer’s equipment both in the field as well as in the workshop; in order to provide exemplary customer service standards.