Sales Representative - Lubricants

FT Farfan - Sales Representative (Lubricants)

Job Purpose

The incumbent is responsible for promoting and marketing the company’s lubricants products and providing good customer service. This position reports to the Sales Manager – Consumer.

Key Duties and Responsibilities

• Promotes and sells the Division’s products, continuously seeking new opportunities for introducing products to customers
• Places the customers’ orders and following up on delivery of products
• Handles customer questions, complaints and billing queries with the highest degree of courtesy and professionalism
• Manages customers’ accounts within the limits of the credit facilities offered to them, in accordance with Company policy
• Collects revenue and makes adjustments to customers’ accounts where necessary
• Keeps management informed by submitting activity reports such as:- daily visit reports and territory analyses that align to their respective routes set by the Sales Manager
• Monitors in-store displays of products to ensure visibility of products
• Oversees the day to day activities with the down trade market within stipulated geographical area, ensuring that all accounts are serviced according to schedule
• Verifies inventory wherever the Company’s products are sold and ensuring availability of product
• Assists in implementing advertising/promotional campaigns
• Continually maintains working knowledge of all Company products, services, pricing and promotions
• Makes recommendations according to customers’ needs
• Maintains and shares working knowledge of competitors products, services, pricing and promotions
• Manages returns from the trade in an objective manner within the company’s policies
• Demonstrates active adherence to all relevant Health, Safety and Environmental (HSE) policies and procedures, while also promoting HSE awareness.
• Any other related responsibilities that may be assigned by Management.

 Academic Qualifications and Experience

• A minimum of five (5) CXC passes including Mathematics and English Language
• A minimum of three (3) years’ experience in a sales environment
• Proficient in the Microsoft suite of applications

 Competencies

• Excellent communication skills both oral and written
• Excellent interpersonal skills
• Ability to work in a fast paced environment
• Negotiation skills
• Local travel requires that the candidate owns a reliable vehicle and uses same for customer site visits as required.
• A valid Driver’s permit.