SYSTEMS ADMINISTRATOR

System Administrator: ∙ Provides technical support to database users and end users

Systems Administrator

KEY RESPONSIBILITIES

∙ Participates in the preparation the Division’s Operational Plan and Budget;

∙ Keeps abreast of IT trends and developments and recommends their adoption/application where appropriate to increase the effectiveness and productivity of the Ministry

 ∙ Manages all computer systems and network resources

 ∙ Researches, evaluates and provides feedback on problems

∙ Maintains systems configurations

∙ Maintains record of requests and action taken (Help desk)

 ∙ Re-assigns IT equipment as necessary

 ∙ Arranges for maintenance and repairs to IT equipment

∙ Provides technical support to database users and end users

∙ Resolves e-mail and internet issues internally and with service providers

∙ Diagnoses and resolves problems in response to reported incidents

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

∙ A Bachelor’s Degree in Computer Science, Information Systems or equivalent from an accredited institution; and

∙ At least five (5) years’ working experience in an Information Technology environment;

∙ Professional certification from Microsoft and CISCO or any other Certification would be an asset.