Retail Store Manager

Responsible for managing The General Store, which includes overseeing sales, staff, inventory and all other business in accordance with ethical business practices, maintaining positive supplier relations, evaluating supply options for financial sustainability and profitability of the store.

Company Overview:

Millennium Investments is a leading force in construction and real estate development, with a legacy of creating world-class properties like The Crane and East Resort. Our commitment to innovation, quality, and excellence drives every project we undertake.  We invite you to join our team of over 600 employees, to work at one of the most unique hospitality properties in Barbados and the oldest operating hotel in the Caribbean.  

We are seeking a Retail Store Manager to join our dynamic team. In this position, you will be eligible for employee benefits such as health and life insurance, exclusive employee discounts in our Food & Beverage Outlets, exclusive discounts to stay at our resorts, exclusive rates for 50+ affiliate resorts worldwide and discounts on gym membership.

Applications open to Barbadian nationals, CARICOM Nationals eligible to work in Barbados or eligible for Free Movement of Skills/Labour Certificate and Foreign Nationals with permission to reside and work in Barbados.

Role Overview:

Responsible for managing The General Store, which includes overseeing sales, staff, inventory and all other business in accordance with ethical business practices, maintaining positive supplier relations, evaluating supply options for financial sustainability and profitability of the store.

 
Main Key Responsibilities:

• Overseeing day-to-day operations, including opening/closing, and driving revenue to meet or exceed sales targets.
• Monitoring stock levels for product sale availability based on diverse consumer demands.
• Oversee and administer cash handling procedures for each retail associate.
• Create business strategies, add new products to inventory and implement visual merchandising strategies to keep consumers engaged, increase store traffic and optimize the store layout.
• Recruiting, hiring, training, and motivating employees to achieve sales goals and deliver excellent customer service.
• Ensuring a positive shopping environment, handling customer complaints, and resolving issues effectively in a way that profits the store and pleases the customer reflecting Crane Ambassador standards.
• Managing operational budgets, managing expenses, and controlling costs to maximize profit.
• Managing vendor relationships and building effective and reliable business partnerships.
• Inspect equipment, tools, and machinery regularly, and oversee general maintenance when necessary and ensure it is well maintained and fit for purpose.

Required Skills and Qualifications:

• Minimum 3–5 years of experience in retail operations, with at least 2 years in a supervisory role is preferred.
• Experience managing inventory systems, stock control, and sales performance
• Strong understanding of retail POS systems and inventory management software (Micros experience is an asset)
• Proven ability to lead teams, drive sales, and deliver excellent customer service
• Understanding of all Microsoft Office, Micros Sales Systems, Check SCM and additional software as needed
• Ability to prioritize, organize, and follow up on work tasks
• Work cohesively with co-workers as part of a team
• Perform work tasks with minimal supervision
• Maintain accurate purchase and pricing records

Desired Qualities:

• Excellent oral/written communication skills, interpersonal and negotiation skills
• Ability to handle multiple tasks
• Good analytical and strategic thinking skills
• Financial acumen
• Ability to maintain the strict confidentiality of sensitive information
• Must be able to lift a minimum of 50 lbs

Deadline for applications: March 31, 2026

Please note that only suitably qualified applicants will be invited to interview.