Reservation Chat Representative

🚨 Now Hiring: Reservation Chat Agents 📅 Start Date: Monday, June 2

Join Contax360 BPO Solutions – a top global contact center provider – and grow your career in a dynamic, people-focused environment!

🚨 Now Hiring: Reservation Chat Agents

📍 Location: Montego Bay, Jamaica
📅 Start Date: Monday, June 2
💰 Competitive Salary + Great Benefits

🖥️ What You’ll Do:

• Provide live chat support for reservations and customer inquiries
• Handle customer issues efficiently and professionally
• Track, place & close orders using internal systems
• Meet performance targets in quality, speed & service

✅ What You’ll Need:

• Strong written English skills & grammar
• Great computer & typing skills (25+ WPM)
• Excellent communication & customer service attitude
• Ability to work any 5 days in a 7-day week (including weekends or overnight)
• 1–2 years experience in customer service, sales, or e-commerce
• Prior chat or airline reservation experience is a plus
• CSEC/CAPE, City & Guilds or higher; HEART/NVQJ/Associate Degree preferred

🎁 What We Offer:

• Paid training
• Free health & life insurance
• Daily lunch allowance
• Shuttle service
• Educational assistance & career growth
• Fun employee perks: Staff parties, birthday club, wellness events & more

📌 Must be 18+ with valid photo ID, TRN & NIS
📝 Police record & background check required upon offer

Apply today — limited spots available!
Only shortlisted applicants will be contacted.

Please read carefully before signing.

Contax360 BPO Solutions is an equal opportunity employer. Contax360 BPO Solutions does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for Contax360 BPO Solutions to hire me. If I am hired, I understand that either Contax360 BPO Solutions or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of Contax360 BPO Solutions has the authority to make any assurance to the contrary.

I attest with my signature below that I have given to Contax360 BPO Solutions true and complete information on this application. No requested information has been concealed. I authorize Contax360 BPO Solutions to contact references provided for employment reference checks. If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for the denial of employment or immediate dismissal. I understand that if I am not hired within 30 days of this application, it will be null and void and will need to reapply.

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Consent: By entering your name, you consent to submit your employment application and all related forms, documents and information electronically. You further consent to conduct any matters related to the recruiting, application, background check and/or onboarding process electronically. Typing your name in the textbox under or on a form, entering your login password, and clicking on "Submit", will constitute your electronic signature.

Right to Withdraw Your Consent: You have the right to withdraw your consent to receive disclosures and submit information electronically. If you choose to withdraw your consent, the application process will be terminated. You may withdraw your consent by contacting the Company, and typing in "Withdraw" in the textboxes for the Certification and Background Disclosure pages.

Paper Copies of Electronic Records: If you wish to obtain a copy of your application, you may proceed with printing.

Updating contact information: It is your responsibility to update the Company regarding any changes to your e‐mail address or other contact information.