Regional Parts Lead

The Regional Parts Lead supports the automotive parts operations by coordinating dealer and manufacturer orders, maintaining accurate pricing and system data, and providing clear visibility of parts availability and order status.

Job Summary

The Regional Parts Lead supports the automotive parts operations by coordinating dealer and manufacturer orders, maintaining accurate pricing and system data, and providing clear visibility of parts availability and order status. The role works closely with dealers, manufacturers, warehouses, logistics, and finance teams to ensure efficient order fulfilment and accurate reporting across the region.

Key Responsibilities

Dealer Order Processing:

• Act as the primary point of contact for regional dealers regarding parts order placement, order status, and any general parts quires.
• Validate stock availability from the regional warehouse prior to order confirmation.
• Generate and issue sales orders to dealers from the ERP system.
• Review payment terms and initiate prepayment requests when needed.
• Liaise with dealers and internal finance teams to ensure payments are received in a timely manner.
• Coordinate with the warehouse & logistics teams to have orders picked, packed and dispatched in a timely manner.

Manufacturer & Procurement Coordination:

• Upload Stock Orders and Emergency Orders to the OEM’s ordering platforms.
• Review Purchase Invoices (PI’s) & Sales Contracts (SC’s) to ensure part numbers, quantities, and pricing are accurate.
• Obtain authorisation from the Regional Parts Manager and forward all purchase documents to the finance department for payment.
• Track open manufacturer orders and follow up on delivery timelines.

Reporting & Administration:

• Populate and maintain the parts tracking file with details of all orders received from the dealers, and orders placed to the manufacturer.
• Distribute weekly order status reports to dealers that include all pending ETA’s.
• Update weekly Parts KPI’s for review by the Regional Parts Manager.
• Support the Regional Parts Manager with any other ad hoc tasks as required.

Pricing:

• Support dealers with pricing requests for new part numbers not listed on existing price lists.
• Ensure new part numbers and pricing are accurately added and maintained in the ERP system.
• Prepare and distribute quarterly Price Lists to all dealers based on the adjusted freight factors.

Education & Experience:

• 3 years prior experience with order management, supply chain coordination, or customer service.
• Bachelor’s or Associate Degree in a related field.
• Intermediate computer skills (Microsoft Excel, Outlook, ERP Systems etc).
• Basic understanding of automotive parts.

Soft Skills & Attributes:

• Clear and professional communication skills, both written and verbal.
• Strong attention to detail and accuracy.
• Good organizational and time management skills.
• Dependable and punctual with a strong work ethic.