Records Officer

Records Officer duties within the HR Department

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  Applications are invited from suitably qualified persons to fill the position of:

   

  RECORDS OFFICER

  (Level 6)

   Salary – ($2,190,302 - $2,945,713)

   

  JOB SUMMARY

  Under the general supervision of the Senior Manager, Human Resource Development, the Records Officer provides registry-related support services to the HRD Unit in order to facilitate the smooth processing of personnel records both in electronic and physical form. The Officer is also responsible for ensuring that records are accurate, up to date, and of integrity.

   

  KEY RESPONSIBILITIES

   

  • Creates, updates, and maintains physical and digital personnel files;
  • Receives, stores, and retrieves information and files, as per request;
  • Files physical correspondence via referencing the minute sheets;
  • Responds to queries about records and files;
  • Digitizes all documents on employees’ personnel files and uploads them into the MyHr+ and other digital systems;
  • Maintains personnel files and selected general subject files on the MyHr+ system through periodic updates;
  • Updates functional situations, including employment on the MyHR+ system;
  • Sorts and uploads documents to folders based on established standards to the MyHr+ system or digital folders;
  • Manages the movement of files in and out of the HR Registry within the established protocols;
  • Maintain clean and legible labels for shelves and cabinets, and ensure that files are accurately filed and stored;
  • Sorts, receives, and dispatches mail/correspondence to customers/clients to the unit;
  • Conducts HR audits to assess compliance;
  • Provides reports to stakeholders to ensure transparency and accountability in HR practices;
  • Performs general administrative duties assigned from time to time.

   

   REQUIRED EDUCATION AND EXPERIENCE

   

  • Diploma or an Associate Degree in Business Administration, General Management, Human Resources Management, or equivalent
  • Five (5) CSEC/GCE O’Level subjects, including English Language, Mathematics/Accounts
  • Certificate in Records Management from MIND/ HEART/NSTA, or other recognized Institution
  • At least two (2) years’ related work experience

   

   REQUIRED KNOWLEDGE, ABILITIES, AND SKILLS

   

  • High level of confidentiality, professionalism, and integrity in the performance of duties
  • Strong problem-solving skills
  • Knowledge of principles and practices of information storage and retrieval using manual as well as computerized systems
  • Strong organizational skills and attention to detail
  • Ability to consistently perform routine tasks
  • Good communication (both written and verbal) skills
  • Excellent customer service skills and interpersonal skills
  • Ability to work independently and efficiently
  • Good teamwork and co-operation
  • Ability to maintain accurate records
  • Good time management skills
  • Proficiency in Microsoft Office

   

  APPLICATION

   

  Applications with resumes should be submitted no later than

  Tuesday, May 26, 2026 to:

  Senior Manager, Human Resource Development

   Jamaica Tourist Board

  64 Knutsford Boulevard, Kingston 5

  Re: “Records Officer”

   We thank all applicants for their interest; however, only those short-listed will be contacted.

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