Receptionist/Sales Clerk (Direct to Client)

Mould It Ltd is seeking a reliable and organized Receptionist/Salesclerk to join the team.

The ideal candidate will be responsible for handling customer interactions, preparing quotations, maintaining organized customer records, and assisting with stock management. This role requires strong communication skills, attention to detail, and proficiency in computer applications.

Key Responsibilities: 

• - Greet and assist customers in person, by phone, and via email 
• - Prepare, type, and issue customer quotations accurately and promptly 
• - Handle customer inquiries and provide product information 
• - Organize and maintain customer files and records 
• - Maintain and update stock sheets and inventory records 
• - Assist with order processing and follow-ups 
• - Ensure reception area remains professional and organized 
• - Support general administrative and clerical duties as required 
• - Scheduling transport of materials
• - Coordinating with installers
• - Perform any other duties as assigned by management

  Requirements: 

• - Proficient in Microsoft Word, Excel, and general computer use 
• - Strong typing and data entry skills 
• - Good organizational and time management abilities 
• - Excellent communication and customer service skills 
• - Ability to work independently and as part of a team 
• - Attention to detail and accuracy in documentation 
• - Prior experience in a similar role is an asset (but not required) 

 Preferred Skills: 

• - Experience with quotations and invoicing 
• - Basic understanding of stock management 
• - Familiarity with office administration procedures 

What We’re Looking For: 

• - Friendly and professional attitude 
• - Dependable and punctual 
• - Strong work ethic 
• - Willingness to learn and grow within the company