Project Manager

Lead end-to-end delivery of software and client projects, from discovery and requirements through UX, development, QA, and deployment. Own scope, uphold quality, and drive successful outcomes.

BUSINESS CONTEXT

RealDecoy is a professional services company based in Ottawa, Canada, with a key office in Jamaica. We specialize in transforming information into meaningful digital experiences for our clients. Every engagement is tailored; every relationship is personal. This has earned us long-standing clients, strong referrals, and the opportunity to solve complex business challenges with modern technology.

We are led by our values WE LEAD, WE LEARN, and WE CARE, and this is reflected daily in our culture and our interactions. These values guide how we collaborate, how we support each other, and how we show up for our clients.

At RealDecoy, we believe great ideas can come from anyone. Our culture is collaborative, people-centric, and rooted in continuous learning. We expect every team member to share knowledge generously, ask questions courageously, and contribute to an environment where growth, curiosity, and quality thrive.

YOUR CHALLENGE

As a Project Manager, you will lead the end-to-end delivery of software development and client services projects from requirements analysis and business discovery through UX design, development, QA, and deployment.
You are the owner of scope, the guardian of quality, and the driver of outcomes.

This role requires a go-getter with strong organizational skills, exceptional communication abilities, and the confidence to lead cross-functional and geographically distributed teams. You will work closely with clients and your team to understand business goals, translate them into technical requirements, and ensure successful delivery.
You must be fearless in escalating risks, firm but tactful in managing scope, and committed to continuous improvement. You make things happen.

Does this sound like you?  Read on for a detailed description of the role and how to apply!

Your primary responsibilities will include:

JOB DUTIES

Project Leadership & Delivery

• Lead and manage multiple concurrent software projects from initiation to closeout.
• Develop, maintain, and monitor comprehensive project plans, schedules, milestones, and resource allocations.
• Ensure projects are delivered on time, within budget, within scope, and to quality standards.
• Prepare and share project status reports, including progress, risks, issues, and mitigations, with internal and external stakeholders.
• Perform proactive risk identification, assessment, and mitigation throughout the project lifecycle.

Business Analysis & Requirements Management

• Facilitate requirements discovery sessions with clients and internal teams.
• Work with the team to translate business needs into clear, actionable technical requirements and user stories.
• Validate requirements and ensure alignment with business objectives and technical feasibility.

Stakeholder Management

• Serve as the primary point of contact between RealDecoy and the client for the duration of each project.
• Build and maintain strong stakeholder relationships through transparency, clarity, and accountability.
• Manage expectations and negotiate scope changes with tact and firmness.
• Communicate clearly with both technical and non-technical audiences, adjusting your style as needed.

Team Leadership & Collaboration

• Inspire and motivate project teams, helping them stay aligned with project goals and timelines.
• Delegate tasks effectively and foster a collaborative environment across dispersed teams.
• Hold team members and stakeholders accountable for deliverables and commitments.
• Contribute to RealDecoy’s learning culture through knowledge sharing, mentorship, and continuous improvement.

Quality & Budget Oversight

• Define and uphold quality standards for project outputs.
• Monitor budget performance, track variances, and ensure financial documentation accuracy.
• Participate in post-project reviews to identify lessons learned and organizational improvements.

QUALIFICATIONS

To Meet Your Challenge, You Will Have:

• Bachelor’s degree or college diploma with 3–5 years of project management experience.
• Demonstrated experience managing software or web application development projects.
• Experience delivering increasingly complex projects and tailoring delivery approaches to the project context.
• Strong customer-engagement and relationship-building skills.
• Strong organizational, multitasking, and time-management abilities.
• Excellent verbal and written communication skills.
• Ability to translate technical concepts for non-technical audiences.
• Experience (formal or informal) in business analysis, including requirements elicitation and documentation.

It Would Be Great If You Also Have:

• CAPM or PMP certification
• Knowledge of Agile methodologies (Scrum, Kanban)
• Experience with project management tools (JIRA, Confluence, MS Project, MS SharePoint, MS Teams)
• Understanding of QA processes and continuous improvement practices. 

PEOPLE & LEARNING CULTURE

We have a very strong People and Learning culture built on the belief that our collective knowledge is our most valuable asset, and our people are key to using this knowledge effectively.

As a vital part of our culture, you will:

• Be proactive in becoming part of the team.
• Be a champion of collaborative work.
• Understand how your role contributes to the overall success of the company and ensure you have what you need to succeed.
• Learn from others, share what you know, and encourage knowledge exchange across the organization.
• Contribute to an outstanding organization that emphasizes quality, continuous improvement, and high performance through active participation in discussions and idea generation.

BENEFITS

We offer a generous compensation package with benefits that include:

• USD salary
• Comprehensive Health, Dental, and Life Insurance
• 15+ days of paid time-off
• Telecommuting (Hybrid)
• Learning allowance
• Gym allowance
• Travelling Allowance*
• Internet service allowance
• Breakfast Essentials Available
• Gaming lounge
• A flexible, diverse, and inclusive work environment that respects you

APPLICATION

If, after reading the above, you feel inspired and believe that you can make a significant contribution to our team, we would love to hear from you.

Application deadline: February 26th, 2026