Project Manager - Digicel Business

Company description:

Digicel Group Limited

Job description:

Job Title: Project Manager – Digicel Business

Primary objective of the job: 
 

• The primary objective of this role is to manage the deployment of enterprise projects for both traditional and cloud solutions.
• The Project Manager will manage internal teams and 3rd parties to deliver solutions to customers on time, within budget and to the standards of quality and functionality specified.
• The Project Manager will assume full responsibility for the end to end delivery of the project and will manage the customers expectation at all times throughout the project lifecycle.
• The Project Manager will be responsible for providing project status updates to both customers and senior management.

Main Duties and Responsibilities

• The position will involve scoping, planning, implementing, controlling and close out of both internal and external projects.

• Working with Sales, Pre-sales and BID Management to agree on solution design and ensure same meets the ICT team’s delivery and support capability.
• Working with Digicel’s customers to agree the solutions scope and obtain sign off.
• Working with both internal and external stakeholders to agree the project plan.
• Working with stakeholders to agree pre-requisites and obtain sign off on same.
• Controlling the implementation in terms of scope, resources, budget and quality.
• Management reporting and Regular project status reporting.

Academic qualifications and experience required:

• Sound technical understanding of Wireless and Fixed Networking and Cloud Based Services.
• Team worker with strong business and commercial awareness
• Excellent communication interpersonal skills
• Organized self-starter with drive and initiative
• Ability to work with cross functional teams
• Pressure Management- ability to deal with stress & work pressure in fast pace environment
• Superb Customer service to internal and external customers (politeness in emails, prompt return of missed calls, responses to messages or emails)
• Accountability- Monitors work without supervision to ensure quality is maintained
• Follows instructions and responds to management direction
• Strong attention to detail/ Multitasking
• Excellent written and verbal skill; Ability to present to senior management both internally and externally.
• Ability to work a flexible schedule including weekends and holidays based on business or the project needs
• Knowledge of Digicel’s systems, processes and regulatory environmen