Project Coordinator

Company description:

Digicel Group Limited

Job description:

Primary objective of the job: 

The Group Technology Project Coordinator supports the Project Management Office by providing advanced analysis, reporting, and process automation capabilities. The role enhances project and portfolio decision-making through data-driven insights, automated reporting solutions, and continuous improvement of PMO processes, contributing directly to improved delivery performance and governance effectiveness across technology initiatives

Main Duties and Responsibilities:

• Deliver timely, accurate, and insightful project and portfolio analysis to support PMO and executive decision-making
• Design and automate PMO reports, dashboards, and workflows to improve efficiency and data quality
• Strengthen portfolio visibility, controls, and governance through standardised analytics and data management
• Support continuous improvement of PMO tools, processes, and performance measurement
• Enable alignment between project delivery, technology, and business priorities

  Project & Portfolio Analysis

  • Analyse project performance across schedule, cost, scope, risks, issues, and benefits
  • Track trends and variances across the project portfolio and highlight early warning indicators
  • Support benefits realisation tracking, dependency mapping, and scenario analysis across programmes and initiatives

  Reporting and Documentation

  • Design, maintain, and automate standardised PMO reports and executive dashboards
  • Consolidate data from multiple project teams and systems into accurate, decision-ready outputs
  • Ensure integrity, consistency, and quality of project and portfolio data
  • Prepare analysis and reporting inputs for SteerCo, governance forums, and executive reviews

  Process Automation and Tool Enablement

  • Identify opportunities to automate PMO processes, including status reporting, action tracking, risk and issue management, and data collection
  • Design and develop automation solutions using scripting, programming, or low-code / no-code platforms
  • Integrate and transform data across tools such as project management systems, spreadsheets, and financial data sources
  • Support continuous enhancement of PMO templates, tools, and workflows

  Governance and PMO Support

  • Support adherence to PMO governance frameworks, standards, and controls
  • Assist with audits, data validation, and quality assurance activities
  • Provide analytical and technical support to Project Managers and PMO leadership
  • Act as a liaison between PMO, technology, and data teams where required

  Stakeholder Communication and Coordination

  • Collaborate with Project Managers, Finance, Technology, and business stakeholders
  • Translate business and PMO requirements into analytical or automated solutions
  • Communicate insights clearly to both technical and non-technical audiences

Qualifications and Experience Required:

• Bachelor’s degree in Computer Science, Software Engineering, Information Systems, Business Analytics, Project Management, or a related field
• 3–5 years’ experience in a Project Analyst, PMO Analyst, Business Analyst, or similar role
• Proven experience supporting PMO reporting, portfolio management, or delivery analytics
• Demonstrated background in software development or programming, with hands-on experience in one or more of the following: Python, SQL, JavaScript, VBA, or similar languages
• Proven experience in process automation, data integration, or workflow optimization
• Experience with project and collaboration tools such as Microsoft Project, Jira, Smartsheet, Power BI, and SharePoint
• Project management, analytics, or BI certifications (CAPM, PRINCE2, PMP, Agile, Power BI, or equivalent) are an advantage

Functional skills 

• Strong analytical, problem-solving, and critical-thinking skills
• Ability to design dashboards, data models, and automated reporting solutions
• Advanced Microsoft Excel skills; strong proficiency with Power BI or similar BI tools
• Ability to translate business requirements into technical and analytical solutions
• High attention to detail and data accuracy
• Strong organizational and time-management skills
• Clear and professional communication skills