OPERATIONS & ADMINISTRATION COORDINATOR
OPERATIONS & ADMINISTRATION COORDINATOR
An established Interior & Exterior Surface Solutions company in Jamaica is seeking a highly organized, detail-oriented, and proactive Operations & Administration Coordinator to support the daily coordination of office operations, administrative activities, customer support functions, and workflow management within a fast-paced retail sales and distribution environment specializing in flooring solutions, artificial landscape products, surface coverings, installation systems, and related accessories.
The successful candidate will play a key role in supporting operational efficiency by coordinating schedules, assisting with reporting and documentation, supporting customer and supplier communication, maintaining administrative systems, assisting with inventory coordination, and ensuring smooth day-to-day office operations.
Key Responsibilities:
• Coordinate administrative and operational activities across the office
• Support customer, supplier, and contractor communication
• Prepare quotations, reports, invoices, and operational documentation
• Maintain filing systems, administrative records, and office organization
• Assist with scheduling, workflow coordination, and operational support
• Support inventory tracking, logistics coordination, and order management
• Ensure professionalism and strong customer service standards
• Assist management with operational reporting and daily support activities
• Monitor administrative deadlines and assist with process efficiency
• Maintain confidentiality and professionalism in all business matters
Requirements:
• Previous experience in administration, office coordination, operations, or customer support preferred
• Strong communication and organizational skills
• Proficiency in Microsoft Office Suite, especially Excel and Word
• Ability to multitask and manage deadlines effectively
• Strong problem-solving and time management skills
• Professional attitude and excellent customer service abilities
• Experience in retail sales, flooring, interiors, landscaping, distribution, or commercial environments would be an asset
• Ability to work independently while supporting a team-oriented environment