Operations Manager (Kingston)

Operations Manager (Kingston)

A custom manufacturing company is seeking an experienced Operations Manager to lead its production and installation operations.

Key Responsibilities

The successful candidate will be responsible for end-to-end operational excellence across production, installation, and customer delivery:

• Supervise daily sign production and installation scheduling to ensure efficient workflow from order intake to final delivery
• Allocate resources, manage fabrication schedules, and ensure projects are delivered on time and to specification
• Recruit, train, coach, and lead production and installation teams, setting performance targets and building a high-performance culture
• Implement best-practice operational systems to reduce waste, improve quality, and increase efficiency
• Manage complex signage and outdoor advertising projects, including timelines, permits, logistics, and installations
• Ensure strict quality control, safety compliance, and adherence to local regulatory requirements
• Oversee operational budgets, control costs, and analyze financial data to support profitability
• Act as the primary liaison between operations and clients, resolving issues and ensuring high customer satisfaction

Qualifications, Experience and Competencies

• Bachelor’s Degree in Operations Management, Engineering, Business Administration, Production Management, or a related field
• Minimum of 5 years’ experience in operations, manufacturing, print, signage, or a similar technical environment
• At least 3 years’ experience in a management or leadership role
• Strong operational leadership with proven experience managing and developing multi-disciplinary production and installation teams
• Demonstrated ability to manage high-volume production environments and field-based installation operations
• Solid project management capability, with the ability to plan, coordinate, and deliver multiple concurrent jobs on time and within budget
• Sound financial acumen, including cost control, budgeting, and profitability management
• Strong communication and client-management skills, with the ability to build credibility and resolve issues professionally
• Ability to drive continuous improvement, implement best practices, and lead change in a fast-paced, high-growth environment