Operations Manager

Operations Manager | West Moorings | $10k–$13k TTD/month Join our startup to drive operations in e-commerce & healthcare. Lead projects, streamline processes, and support growth. Degree + proven ops/project mgmt. experience required. Apply today!

Job Title: Operations Manager

Salary: $10,000.00 - $13,000.00 TTD Monthly

Working Hours: Monday - Friday 9am-5pm

Company Address: West Moorings

Job Summary

We are seeking a hands-on and driven Operations Manager who is ready to roll up their sleeves and be an integral part of our startup journey. This role is not just about overseeing processes—it’s about actively building them. The ideal candidate will thrive in a fast-paced environment, tackling the hard work and dedication required to grow multiple ventures, including e-commerce and healthcare. This person will work side by side with leadership to create structure, improve efficiency, and lay the foundation for sustainable growth across all businesses.

Responsibilities

Operational Planning:

Develop and implement operational strategies for e-commerce, healthcare, and other business units. Coordinate with stakeholders to establish effective workflows, systems, and procedures.

Project & Process Management:

Lead projects from initiation to completion, ensuring timelines, budgets, and goals are met. Identify opportunities for process improvements and implement solutions to increase efficiency.

Team Leadership:

Supervise and support operational staff across ventures. Set clear objectives, provide regular feedback, and foster a collaborative work environment.

Resource Management:

Oversee allocation of staff, tools, and other resources across business units. Ensure effective cross-departmental collaboration and support.

Quality Assurance & Compliance:

Monitor performance metrics to ensure service quality and operational excellence. Ensure compliance with relevant regulations in e-commerce, healthcare, and other industries.

Client & Stakeholder Relations:

Work closely with customer service and client-facing teams to address inquiries, concerns, and feedback. Develop strategies to improve customer experience and business relationships.

Budget & Reporting:

Manage operational budgets across ventures. Prepare regular reports and provide data-driven recommendations to leadership.

Qualifications:

• Bachelor’s degree in Business Administration, Management, or a related field (Master’s degree is a plus).
• Proven experience in operations management and project management.
• Strong leadership, communication, and problem-solving skills.
• Ability to manage multiple ventures and priorities simultaneously.
• Proficiency in business software tools and project management platforms.
• Analytical mindset with strong attention to detail.