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IBEX Global

IBEX Global

Delivering superior customer services for over 12 years, IBEX is a business process outsourcer offering an integrated suite of services that supports an expansive array of customer facing solutions. Headquartered in Washington, DC. IBEX delivers onshore, near shore and offshore solutions in 5 countries, across 18 call centers employing over 15,000+ customer service professionals. The recipient of several client and community awards such as the Goodwill Industries Employer of the Year, IBEX is one of the most forward-thinking companies in the BPO industry.

Great careers are made every day, with IBEX! Delivering superior customer service for over 12 years, IBEX is a business process outsourcer offering contact center solutions to Fortune 500 clients around the world. At IBEX, we seek the brightest minds and most dynamic people in the industry, to help us deliver exceptional customer service experiences every day. As our clients' brand ambassadors, our employees elevate their sales, marketing, technical and relationship management expertise to new heights.

Are you looking for a new job? Check out these current opportunities:

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Senior Sourcing Specialist

The Senior Talent Sourcing Specialist is responsible for creating and driving the IBEX Jamaica sourcing strategy to attract targeted talent that consistently meets high volume staffing needs.

Logistics Customer Service Agent - Kingston

This is an exceptional growth and development opportunity for Customer Centric individuals. We are seeking talented Customer Service Representatives to assist the company’s leadership team in the delivery of exceptional customer experiences on behalf of our clients.

Sales Representative - Portmore

Our Sales agents provide world-class customer service representatives over the phone, to prospective customers in an effort to convert each contact into sales.

Customer Experience Professional - Portmore

Do You Have A Passion For Home & Decor? Be in the first batch of this Fun and Exciting New Campaign! Join us as a Customer Experience Professionals for our Home & Decor Account!

Customer Service Agent - Portmore

This is an exceptional growth and development opportunity for Customer Centric individuals. We are seeking talented Customer Service Representatives to assist the company’s leadership team in the delivery of exceptional customer experiences on behalf of our clients.

Customer Service Agent - Ocho Rios

  • Not disclosed
  • Updated 30/04/2024
  • St. Ann

This is an exceptional growth and development opportunity for Customer Centric individuals. We are seeking talented Customer Service Representatives to assist the company’s leadership team in the delivery of exceptional customer experiences on behalf of our clients.

Claims Agent - Portmore

Our Claims Agents deliver relevant information and resolution to our client’s customers via phone, regarding claims and warranties for various electronic devices and appliances.

Appliance Technical Expert (Warranty Agents) - Portmore

Our Appliance Technical Experts (Warranty Agents) enjoy helping customers learn about, isolate and diagnose issues. They have a call center or workflow-oriented background, and world-class customer service skills.

Senior Operations Manager

The Senior Operations Manager leads, inspires, and motivates a team of supervisors and managers to ensure operation excellence, high employee engagement, satisfaction and retention. The Senior Operations Manager will ensure consistence achievement of financial and operational KPIs.

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