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Manager, Business Banking
CIBC Caribbean
- Kingston and St. Andrew / St. Catherine
- Not disclosed
- Permanent full-time
- Updated 12/01/2026
- Human Resources
The Manager, Business Banking is responsible for managing a portfolio of primarily contains business banking customers.
About us
CIBC Caribbean is a relationship bank offering a full range of market leading financial services through our Corporate Banking, Private and Business Banking and Wealth Management segments through its leading digital banking network and locations across the region. CIBC Caribbean is one of the largest regionally listed financial services institutions in the Caribbean.
CIBC Caribbean is a relationship bank offering a full range of market leading financial services through our Corporate Banking, Private and Business Banking and Wealth Management segments through its leading digital banking network and locations across the region. CIBC Caribbean is one of the largest regionally listed financial services institutions in the Caribbean.
Personal and Business Banking
This team delivers exceptional products and services to our clients through the branch network. They are client-facing professionals who take delivery to the next level! They build relationships with our clients by assessing their needs and helping them achieve their goals.
This team delivers exceptional products and services to our clients through the branch network. They are client-facing professionals who take delivery to the next level! They build relationships with our clients by assessing their needs and helping them achieve their goals.
About the role
The Manager, Business Banking is responsible for managing a portfolio of primarily contains business banking customers. The Manager is responsible for sales and service under the business banking offering to business banking customers and develops an intimate knowledge of all customers in the assigned client portfolio, coordinates all aspects of the client relationship, and provides a high quality of customer service and satisfaction. The incumbent is responsible for the credit quality of the assigned client portfolio, recommending and providing sound credit solution advice around the Bank’s existing products and services, and reviewing credit requests to ensure compliance with the Bank’s credit quality standards. The Manager will also proactively develop referral links to the community and participate in customer seminars and sales presentations.
The Manager, Business Banking is responsible for managing a portfolio of primarily contains business banking customers. The Manager is responsible for sales and service under the business banking offering to business banking customers and develops an intimate knowledge of all customers in the assigned client portfolio, coordinates all aspects of the client relationship, and provides a high quality of customer service and satisfaction. The incumbent is responsible for the credit quality of the assigned client portfolio, recommending and providing sound credit solution advice around the Bank’s existing products and services, and reviewing credit requests to ensure compliance with the Bank’s credit quality standards. The Manager will also proactively develop referral links to the community and participate in customer seminars and sales presentations.
About success
- Managing a portfolio of business banking customers using relationship sales management skills and techniques to meet both personal and business banking needs (integrated offer).
- Managing a business banking integrated loan portfolio.
- Providing a consultancy based approach to customers, involving relationship team members as needed - partners with other team members across the Bank to provide consultancy to the customer, e.g. trade finance, foreign exchange, finance, cash management.
- Sourcing and originating new clients and fostering high quality business opportunities.
- Promoting and selling a full range of business banking products and services.
- Leads business development activities through active involvement in the business community.
- Supporting the development of other sales personnel.
About you
- 2-3 years’ experience dealing with and servicing small business clients.
- First Degree in Banking and Finance would be an asset.
- Developed knowledge of relationship selling skills.
- Developed knowledge of the small business lifecycle, small business planning and financial statement analysis.
About our offer
We use the same innovation and vigour for our benefits and reward package. It is attractively structured and performance bonuses are offered. You will have a challenging, diverse experience with opportunities for professional growth. We value agility, collaboration, integrity, sense of ownership and urgency.
We use the same innovation and vigour for our benefits and reward package. It is attractively structured and performance bonuses are offered. You will have a challenging, diverse experience with opportunities for professional growth. We value agility, collaboration, integrity, sense of ownership and urgency.
Position reports to: Branch Manager
- Only applicants who are short-listed will be contacted.
Ref: JAMRET981
CIBC Caribbean
- P.O.Box 503, Warrens, Head Office, St. Michael, Barbados
- (246) 367-2300
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