MANAGER, ICT PROJECTS (Regional Office)

The Western Regional Health Authority (a Statutory Body under the Ministry of Health & Wellness) is currently seeking to employ a Manager, ICT PROJECTS for the Regional Office.

MANAGER, ICT PROJECTS (MIS/IT 5) (VACANT)

REGIONAL OFFICE

Salary Scale: $4,266,270.00 - $5,737,658.00 per annum

Reporting to the Director, ICT, the incumbent will be expected to lead and coordinate the development and implementation of ICT projects based on the Region’s/Ministry’s needs to support the strategic objectives. The incumbent will also be required to:

CORE RESPONSIBILITIES

Technical

• Coordinate the implementation of ICT projects designed/developed by the Ministry of Health & Wellness or the Ministry of Finance  across the Region
• In collaboration with respective ICT Managers and the Director,  develop, coordinate and lead the implementation of internal ICT projects
• Ensure that application environments, licensing and resources are made available to the team before the project initiation
• Provide project support and assistance to team members
• Track and monitor project status regularly to ensure that deliverables are completed as scheduled
• Develop and maintain contingency and escalation plans for quick restoration
• Resolve project issues/risks in a timely and accurate manner to avoid delays and outages
• Work with the relevant stakeholders to ensure project implementation is carried out within the approved timeline and budget
• Maintain complete and current project documentation
• Address staff and team queries in proactive and relevant way
• Assist in troubleshooting, testing and maintenance of key deliverables
• Update management and stakeholders on projects status, key issues, risks and action items in a timely manner
• Serve as primary contact for management and stakeholders for project related questions
• Evaluate team performance and provide feedback
• Liaise with Director ICT  to enable appropriate project resourcing
• Report any project deviation and make recommendations for course of action
• Assist with the monitoring and recording all IT equipment purchased

Administrative

• Contribute to the preparation of the Unit’s budget, Procurement and Operations plans
• Participate in cross-functional projects to ensure information security requirements are incorporated into system/solution designs and security controls are implemented into these systems/solutions
• Perform any other duties that may be required from time to time

REQUIRED KNOWLEDGE, SKILLS & COMPETENCIES

Core 

• Excellent human relations and interpersonal skills
• Excellent planning and time management skills
• Ability to use own initiative to meet objectives and deadlines
• Excellent leadership and management skills
• Excellent written and verbal communication skills
• Sound decision-making skills
• Ability to exercise a high degree of diplomacy, integrity and confidentiality in carrying out duties

Technical

• Solid experience in Project Management
• Excellent knowledge of telecommunication, operating systems, hardware and software applications
• Excellent knowledge of the Government of Jamaica policies/procedures with respect to MIS/ICT
• Working knowledge of network security, programming and system administration
• Sound knowledge of current and emerging MIS trends, developments, and innovation
• Ability to conduct research and analyze technical information on MIS issues and prepare project proposals and reports

SPECIFIC CONDITIONS

• May be required to work beyond normal working hours, including weekends and public holidays
• Must be willing to report for duty at any time of the day or night
• Ability to work under pressure and with minimum supervision
• May be required to travel throughout the Region to execute duties

QUALIFICATION & EXPERIENCE

• Bachelor of Science Degree in related field
• Minimum three (3) years experience in managing projects
• Project+ or PMP Certification would be an asset
• ITIL training would be an asset

Application letter should be addressed to:

The Director, Human Resource Management & Development

Western Regional Health Authority

Lot 31b, Fairview Shopping Centre

P O Box 900

St. James

Deadline for submission is:

March 20, 2026

ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED