Learning & Development Coordinator (KPMG CARICOM)

To support the growth and execution of our L&D and Lift Off Program Strategy.

KPMG in Caricom is a member firm of KPMG International, and is comprised of offices in Jamaica, Trinidad and Tobago and Barbados and the Eastern Caribbean operating as one integrated business.

​KPMG is a global organization of independent professional services firms providing Audit, Tax and Advisory services. KPMG firms operate in 142 countries and territories with more than 275,000 partners and employees working in member firms around the world.

KPMG in Caricom is seeking to hire a dynamic, results-oriented and highly motivated Learning & Development Coordinator.​

JOB RESPONSIBILITIES:

​ Learning & Development: 

• Support the implementation, coordination and execution of L&D initiatives, programs, and reporting requirements.
• Act as the Learning Management System Champion for the Firm (Degreed, LinkedIn Learning, Pluralsight, Intuition); assisting with assigning trainings to employees and clients, supporting course deployment, managing ad-hoc requests, and troubleshooting for learners.
• Collaborate with internal and external stakeholders to support learning objectives and outcomes, including managing the  onboarding process for external clients and coordinating travel and accommodation for staff engaging in overseas training. 
• Assist with all pre-and-post-course administration, including sending pre-course tasks; producing course certificates; generating and disseminating feedback surveys to trainers and attendees; collating feedback data and compiling reports; and updating feedback analysis spreadsheet. 
• Delivering, co-facilitating, producing and collecting L&D course materials to be used in training sessions using Kaltura, Degreed, LIL, and Microsoft PowerPoint. 
• Conduct administrative tasks to support the L&D’s offerings’ portfolio, including reviewing and analyzing learning results and preparing reports and/or presentation slides. 
• Manage the firmwide annual renewal of CPA Bermuda membership, including maintaining active member listing, accurate invoice reconciliation and ensuring timely payment. 
• Manage the annual registration process for the National Association of State Board Accountancy (NASBA), including payment and collating required documentation.   
• Collaborate with KPMG Island Group (“KIG”) and Cayman L&D Coordinator and Cayman’s Local Talent Development Manager, as necessary. 

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Graduate/Lift Off Program:

• Serve as the primary point of contact for the Lift Off Program inquiries and coordinate requests with Committee Leeds, ensuring a positive experience for internal and external stakeholders.
• Manage administrative tasks for the Lift Off Program, including Recruitment, Events, Professional L&D, Education Mentorship, Scholarships, and System Monitoring.
• Prepare and distribute minutes for the Quarterly Graduate Committee and Staff Accountant meetings.
• Collaborate with the Markets team to develop internal and external communications that promote the Lift Off Program and highlight success stories.
• Create, disseminate, and analyze survey feedback from participants and stakeholders to assess program effectiveness, improve program content, and evaluate delivery of projects and events. Identify and present recommended improvements to the Graduate Committee.
• Generate regular program metric reports and prepare presentations for Senior Management and the Graduate Committee.
• Participate in Lift Off Program review meetings, contribute to strategic planning as required, and update process documents to ensure any amendments are reflected.
• Responsible for the delivery/co-facilitation/production and collection of any resources, materials, etc., that will support and assist the Graduate/Lift Off Program.

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Scholarships & Staff Accountants

• Assist with onboarding new Staff Accountants; coordinate mentor meetings and training; and monitor exam progress, including tracking study leave and exam schedules.
• Liaise with the various accounting institutions (ACA, CPA Canada, CPA USA, ACCA) to ensure compliance with the course requirements.
• Coordination and administration of the annual scholarship process, including collating applicant data and conducting an initial vet of applicants against the criteria alongside Recruitment Lead, scheduling interviews, and coordinating recipient photo ops with Markets.
• Manage the travel logistics and accommodation arrangements for Scholarship Recipients to attend the KPMG Global Advantage Program and for Staff Accountants to complete overseas examinations, including managing per diem payments as required.
• Organize exam support material orders and manage payments for Staff Accountant exams and other course expenses.

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Internship Program, Networking Events & School Outreach

• Organize the summer internship program structure, including co-facilitation of orientation week, proactive coordination with local charities to map out internship charity projects, and assisting the Interns with planning the Summer Networking Event.
• Assist Senior Events Coordinator with planning events for the work experience / work shadow program, KPMG investment challenge ceremony, networking events, and school road shows.
• Coordinate school participation in the KPMG investment challenge, produce participation certificates, and organize payment to winning schools.
• Lead with facilitating offsite presentations to local schools, including Lift Off Program participation at School Career Fairs.

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QUALIFICATION AND EXPERIENCE:

• Minimum 3 years’ experience supporting Learning & Development or Human Resources functions in a coordinator capacity, ideally in a professional services or fast-paced matrix organization.
• Hands-on coordination of multi-facet programs (e.g., graduate/intern programs, scholarship processes, learning initiatives) with strong organization, time management, and experience leveraging marketing and social media.
• Strong administrative skills and a meticulous eye for accuracy and detail.
• Self-motivated individual, problem solver with proven ability to manage time effectively, prioritise (and re-prioritise) tasks, meet deadlines and work well under pressure.
• Proactive team player with strong interpersonal skills and the ability to work with staff at all levels.
• Commitment to providing quality service, including strong active listening skills and the confidence to ask questions to confirm understanding.
• Maintains a positive attitude and approachability towards work, clients, and colleagues, however challenging or mundane, demonstrating initiative to overcome difficulties.
• Demonstrated growth mindset, learning agility, and analytical skills.
• High degree of competence in Microsoft Word, Excel and Outlook, PowerPoint.
• Willingness and capacity to work overtime to meet the needs of the job when necessary.

Compensation and benefits are very competitive and will be commensurate with experience.

CLICK HERE TO APPLY IN JAMAICA

 CLICK HERE TO APPLY IN TRINIDAD AND TOBAGO

We thank all interested applicants however only shortlisted candidates will be contacted.

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