Junior Data Reporting Analyst

Company description:

Digicel Group Limited

Job description:

Job Title: Junior Data Reporting Analyst

Primary Objective of the Job:

• Support the Commercial Team by facilitating thorough reporting and analysis. Generate informative reports, interpret data to uncover trends, areas for improvement, and opportunities.
• Additionally, help implement best practices to boost team effectiveness. Promptly report any issues or malpractices to the Management Team.

Main Duties and Responsibilities:

• Compile, analyse, and generate regular reports on sales activities, performance metrics, market trends, and customer data, utilizing tools such as MS Excel, SQL, Power BI, KNCAPS and Reported Sales.
• Generate reports to monitor and evaluate the performance of the Digicel+ Sales Team.
• Collaborate closely with the sales, operations and commercial teams to understand their reporting needs, ensuring the accurate and timely delivery of reports.
• Interpret data and provide insights to support the sales and commercial team in identifying trends, opportunities, and areas for improvement.
• Promptly report any malpractices or events that may tarnish the company's reputation to the Management Team.
• Acquire comprehensive knowledge of all support software used for backend processing and data capture. Train Sales Team and key personnel on the utilization of such software.
• Conduct ad hoc analysis as required, addressing specific queries or requests from the sales team or management.

Academic qualifications and experience required for job:

• Bachelor’s degree in Computer Science, ICT, Business Administration, Sales, Marketing, Economics, Finance, or a related field.
• 2-5 years of experience in sales analysis, reporting, or a related field.
• Experience with data analysis tools and software such as Exce.
• Experience in interpreting sales data and providing actionable insights to support sales strategies and decision-making.
• Experience in the use of Power BI, SQL or Python is a plus.

Functional Skills:

• Strong analytical skills and attention to detail.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Problem-solving abilities and the capacity to work independently.
• Knowledge of statistical analysis techniques and methodologies.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.