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Digicel

Field Force Engineer

Digicel

  • Grenada
  • Not disclosed
  • Permanent full-time
  • Updated 13/11/2023

Job purpose: Drive force behind the deployment and maintenance of Digicel`s critical infrastructure. By ensuring that Digicel`s network and technology assets are not only operational but optimized for peak performance in the field.

Job purpose:

Drive force behind the deployment and maintenance of Digicel`s critical infrastructure. By ensuring that Digicel`s network and technology assets are not only operational but optimized for peak performance in the field.

 

Key Objectives

  • Lead the charge in deploying network infrastructure and technology assets in the field, ensuring timely and accurate installations.
  • Maintain, troubleshoot, and optimize network equipment and technology assets to ensure uninterrupted operations.
  • Collaborate with cross-functional teams to expand network coverage and capacity, meeting the evolving needs of our customers.
  • Uphold quality standards in field operations to deliver reliable and high-performance network services.
  • Maintain comprehensive records and documentation of field activities and equipment installations.

 

Main Accountabilities:

  • Execute network infrastructure deployments in the field, including but not limited to base stations, antennas, and related equipment.
  • Conduct routine maintenance, inspections, and troubleshooting of network assets, ensuring their continued reliability.
  • Collaborate with cross-functional teams to plan and execute network expansion projects, optimizing coverage and capacity.
  • Adhere to quality control measures in field operations, ensuring the highest standards of performance and reliability.
  • Maintain detailed records of field activities, including equipment installations, maintenance logs, and inspection reports.

 

Qualifications, Knowledge & Experience:

  • A bachelor's degree in Information Technology, Computer Science, or a related field is typically required.
  • Demonstrate a minimum of 5 years of experience in field operations, ideally within the telecommunications industry.

  • Exhibit technical expertise in deploying, maintaining, and troubleshooting network infrastructure and technology assets.

  • Maintain a strong focus on safety protocols and practices in field operations.

  • Understand fundamental networking concepts and equipment.

 

Functional Skills & Abilities:

 

  1. Problem Solver: Possess excellent problem-solving skills to diagnose and resolve field-related issues effectively.
  2. Effective Communicator: Demonstrate strong communication and interpersonal skills to interact with cross-functional teams and vendors.
  3. Detail-oriented: Exhibit meticulous attention to detail in field operations, documentation, and safety compliance.
  4. Technical Adaptability: Stay updated with the latest field technologies and industry trends.
  5. Autonomous Fieldwork: Ability to work independently, prioritize tasks, and manage field operations efficiently.
  6. Customer-Centric: A commitment to ensuring network assets are optimized to deliver the best possible service to customers.


Digicel

Digicel

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