Digicel + Direct Sales Agent - Kingston 1

Company description:

Digicel Group Limited

Job description:

Summary/Objectives

To sell a range of Digicel’s products and services to new customers, to enhance customers experience through up-selling and cross-selling to existing customer base.

Main Duties and Responsibilities:

• To achieve 100% of Target
• To achieve individual sales targets as laid down and agreed at the beginning of each month.
• To achieve the required amount of customer contacts on a daily, weekly and monthly basis to ensure that you can achieve your targets through your individual conversion rates.
• To sell the required mixture of Digicel’s products and services in line with your required targets.
• To accurately record all prospect information, sales appointments and conversations with customers and associated outcomes (failures and successes) in line with current reporting documents, to sales management on a daily, weekly and monthly basis (or as required).
• To accurately record customers’ orders and applications for products and services.
• To accurately record all information and amounts of money/cash taken as deposits from customers and deposited as requested by the company/manager.
• To provide relevant information and responses to customers' concerns and questions in an honest and business-like manner.
• To always and at all times conduct yourself in a business-like and professional manner in keeping with an external ambassador of Digicel.

Academic qualifications:

• Minimum of three (3) CXC (Caribbean Examination Council) CSEC subjects inclusive of English Language and a numerical subject 
• Minimum requirement of intermediate computer skills

Functional Skills:

• Excellent interpersonal skills
• Excellent time management skills and ability to multi-task
• Excellent communication skills (verbal/ written)
• Flexible and quick-thinking
• Previous sales experience, with demonstrated success
• Sound knowledge of the Internet 
• Must be customer oriented
• Ability to rapidly learn new tools and understand customers’ environments