Showroom Supervisor, Standards Distribution Limited

Job Summary:

• The Showroom Supervisor is responsible for the day-to-day supervision of the Showroom’s operations in accordance with overall company policy.

Job Description:

• Assist the Showroom Manager with the following:
  • Opening and closing the Showroom, ensuring adequate security is maintained at all times. 
  • Receiving and delivering goods in accordance with Company and Group Policy, checking to make sure items are not damaged and in good salable condition.
  • Attaining the store sales target on a monthly basis.
  • Implement, and monitor sales plans to drive sales and to maximise store profitabilit
  • Maintaining stock and ensuring that goods are properly packed.
  • Ordering goods as required for the optimum operation of the Showroom.
  • Merchandising products.
• Implement, and monitor sales plans to drive sales and to maximise store profitability.
• Ensure that the showroom is always kept clean and price tags updated and displayed on products.
• Maintain product knowledge sessions to provide training to staff.
• Supervise sales staff to secure optimum sales from potential customers. Suggest alternative product options and advise on style and color coordination.
• Handle customers’ complaints and enquiries.
• Ensure all service complaints are received and inputted with follow-ups being conducted as necessary.
• Ensure all Hire Purchase contracts are vetted for accuracy.  
• Act as a relief for the Cashier in their absence.
• Assist in the management of cash controls.
• Assist in the management of Inventory.
• Complete stock checks to maintain inventory accuracy.
• Act on behalf of the Manager in his/her absence.
• Perform all duties in conformance with appropriate health, safety, security and environmental and SDL’s policies and procedures.
• Comply with Group’s processes and policies as set out and stated in ANSA McAL Blue Book.
• Perform other related duties as may be required by Management.

Education and Experience Requirements:

• Associate Degree in Business Administration/Management, Marketing or a related field
• Training in Leadership/Supervisory Management would be considered an asset
• A minimum of two (2) years’ of proven sales experience, preferably in the retail environment
• A minimum of one (1) years’ experience in a supervisory capacity
• Proficient in MS Office, including Word, Excel, PowerPoint, and Outlook
• Strong written and verbal communication skills
• Strong organisational and interpersonal skills
• Strong coaching and mentoring skills
• Customer Service
• ERP Systems
• Scheduling