Packet Core Manager

Company description:

About Digicel

As a Digital Operator, Digicel is in the business of delivering powerful digital experiences 1440 minutes of each day to customers – that’s every minute, all day, every day.

Through its world-class LTE and fibre networks, together with its suite of apps spanning sports, news, local radio and podcasts, TV streaming, enhanced messaging and marketplaces and self-care, Digicel is the only operator in its markets that can deliver that.

Serving consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date.

With its Better Together brand, Digicel is making a promise of simply more to customers and communities and its 5,000 employees worldwide work together to make that a powerful reality day in, day out.

Visit www.digicelgroup.com for more.

Job description:

Primary objective of the job: 
Responsible for overseeing the planning, implementation, and management of the packet core network infrastructure. The role aims to ensure the efficient and reliable operation of packet core elements, supporting the delivery of data services and ensuring a seamless user experience.

Main Duties and Responsibilities:

• Packet Core Network Management: Manage the planning, implementation, and operation of the packet core network, including elements such as gateways, routers, and switches.
• Network Performance Optimization: Monitor and optimize the performance of the packet core network, ensuring efficient traffic routing, low latency, and high bandwidth availability.
• Service Quality and Reliability: Implement measures to maintain service quality and reliability, ensuring high availability, fault tolerance, and effective load balancing.
• Network Security and Resilience: Implement robust security measures and resilience mechanisms to protect the packet core network against cyber threats and ensure uninterrupted service delivery.
• Team Leadership and Development: Provide leadership and guidance to the packet core team, fostering a collaborative and innovative work environment while nurturing talent and professional growth.
• Plan, implement, and manage the packet core network infrastructure,
• Monitoring and optimizing network performance for efficient traffic routing and high bandwidth availability
• Ensuring service quality and reliability through fault tolerance and load balancing mechanisms
• Implementing robust security measures and resilience mechanisms to protect the network
• Leading and developing the packet core team
• Collaborating with cross-functional teams for seamless integration
• Staying updated with industry trends and emerging technologies in packet core networks.

Academic Qualifications and Experience Required:

• Bachelor's degree in Engineering, Telecommunications, Information Technology, or a related field.
• Extensive experience in packet core network planning, design, implementation, and operations.
• Strong knowledge of packet core network elements, protocols, and architectures.
• Experience with packet core platforms, gateways, routers, and switches.
• Proven leadership experience, including managing and developing high-performing teams.
• Sound understanding of industry regulations, standards, and best practices.

Functional Skills:

• Strong technical understanding of packet core networks, protocols, and architectures.
• Excellent problem-solving and troubleshooting skills in packet core environments.
• Effective leadership and team management abilities.
• Strong communication and stakeholder management capabilities.
• Project management and organizational skills.
• Continuous learning and adaptability to new technologies.

Financial Responsibility:

• Participate in budget planning and resource allocation for packet core network operations.
• Optimize costs and resource utilization while ensuring efficient service delivery.