Products & Process Executive - 6 months contract

Company description:

Digicel Group Limited

Job description:

Job Title:  Products & Process Executive

Primary objective of the job:

• Analyze current business processes by performing regular quality and efficiency checks to identify areas for improvement.
• Create strategies and solutions to streamline workflows and improve business operations.

Main Duties & Responsibilities:

• Ensuring all processes are carried out in accordance with company regulations as well as safety and health codes.
• Monitor the effective operations of processes and where necessary draw up strategies to improve efficiency and reduce costs.
• Addressing any questions or queries that may arise around products and processes in a prompt manner.
• Identify, develop and prepare processes, presenting them for review, approval and implementation.
• Develop SOP’s around new and existing products and processes for routine tasks and assist in executing same.
• Decide where process improvements can be made based on audits and feedback from the business.
• Identify process bottlenecks and suggest solutions to resolve same.
• Define new and existing products positioning in relation to competitor and customer benefits.
• Able to manage multiple priorities simultaneously, at various stages
• Can use initiative and work independently

Academic Qualifications and Experience Required:

• A bachelor’s degree in Business Administration, Operations Management or another related field.
• Experience in Project Management
• At least 2+years’ experience in a similar role.
• Extensive experience in process management and process automation tools
• Proficiency in MS Office, as well CRM software such as Qualtrix

Functional Skills:

• Outstanding organizational, time management and detail oriented skills
• Leadership ability
• Strong Analytical and Problem Solving Skills
• Ability to work efficiently under pressure
• Excellent Interpersonal and communication skills
• Computer skills