The Supervisor provides the day-to-day leadership, motivation and direction to their team in a multi-channel contact center. This person will focus on meeting our revenue growth targets by keeping our company competitive and innovative.
Contax360 BPO Solutions, a leading provider of global contact center solutions and a dynamic, focused and upwardly mobile organization; seeks qualified and professional individuals to join our team.
Now hiring for our Montego Bay Office:
SUPERVISOR (CALL CENTER)
JOB OBJECTIVE
The Supervisor provides the day-to-day leadership, motivation and direction to their team in a multi-channel contact center. This person will focus on meeting our revenue growth targets by keeping our company competitive and innovative. You will also be responsible for maximizing the potential of the Sales and/or Customer Service Teams.
KEY FUNCTIONS AND DUTIES
REQUIRED QUALIFICATIONS AND EXPERIENCE:
REQUIRED COMPETENCIES OF ALL SUPERVISORS:
All applicants must have a valid Government issued photo ID, TRN & NIS. Successful candidates must be able to furnish a police record and pass an employment background check.