Store Manager

Store Manager

Employment Type: Permanent

Location: San Juan

Salary: TT$9,500

PURPOSE:

Develop and execute a competitive store-level retail sales plan aligned to the regional sales plan and compliant with Unicomer Group policies & procedures to maximize the profitability of the store and deliver exceptional customer service.

PRINCIPAL ACCOUNTABILITES:

• Develop, implement and monitor sales plans to drive delivered sales and to maximize store profitability.
• Drive sales of products, services and credit by assigning goals through store teams to ensure profitability of the store and achievement of established targets.
• Develop, implement and monitor tactics to control expenses to ensure compliance with established budget.
• Control stock levels and cyclical stocktaking to avoid stock loss and over stock, ensure adherence to range plan and safeguard the assets of the company.
• Maintain retail, visual merchandising, customer service and other store standards to ensure products are properly displayed and service is provided to positively influence customers’ buying decisions.
• Resolve escalated customer queries to ensure customer satisfaction.
• Perform any other related duty that may be assigned to you by your management line to ensure effective operation of the store.

JOB SPECIFICATION:

QUALIFICATION/EDUCATION AND EXPERIENCE:

• Degree in Business Management Studies or a related discipline.
• Minimum of three (3) years’ managerial experience.
• Computer Literacy.

KNOWLEDGE, SKILLS AND ABILITIES:

• Possesses leadership, coaching and team building skills.
• Ability to present reports and recommend strategies.
• Sound decision-making, analytical and conflict resolution skills.
• Excellent written and oral communication skills.
• Ability to cope well in stress-related environments.
• Ability to meet deadlines and respond to concerns and issues on very short notice.
• Strong customer service orientation.