Restaurant General Manager

Restaurant General Manager

Location: Wood Brook 

Industry: Food & Beverage
Employment Type: Full time

The Restaurant General Manager is a high-level leadership position responsible for the overall success and performance of our restaurant. As the top executive in the establishment, you will provide strategic direction, lead a dedicated team, and ensure that the restaurant operates efficiently, provides exceptional customer experiences, and meets its financial goals. This role demands a seasoned professional with a strong background in restaurant management, a keen understanding of business operations, and a commitment to delivering outstanding service. If you're ready to take charge and drive our restaurant to new heights, we invite you to consider this opportunity.

Job Overview:

We are seeking an experienced and dedicated Restaurant General Manager to lead and oversee the overall operations of our restaurant. As a high-level manager, you will be responsible for ensuring the restaurant's success by providing leadership, managing staff, maintaining exceptional customer service, and optimizing business performance. If you have a passion for hospitality, strong business acumen, and the ability to inspire a team, we invite you to apply for this pivotal role.

Key Responsibilities:

• Leadership and Team Management:
  • Provide visionary leadership to the restaurant team, setting clear expectations and fostering a positive work environment.
  • Recruit, hire, train, and develop staff, including managers, chefs, servers, and support personnel.
  • Conduct regular performance evaluations, provide constructive feedback, and implement coaching and development plans.
• Operations Management:
  • Oversee day-to-day restaurant operations, including opening and closing procedures, inventory management, and ensuring compliance with health and safety regulations.
  • Develop and implement standard operating procedures (SOPs) to streamline processes and enhance efficiency.
  • Monitor and maintain high levels of food quality, presentation, and service standards.
• Financial Management:
  • Develop and manage the restaurant's budget, forecasting revenues, and controlling expenses to achieve financial targets.
  • Implement cost-control measures while maintaining quality and customer satisfaction.
  • Analyze financial reports, identify areas for improvement, and develop action plans to optimize profitability.
• Customer Service Excellence:
  • Ensure a superior guest experience by addressing customer feedback, resolving issues promptly, and maintaining a customer-focused culture.
  • Monitor service quality, staff appearance, and overall ambiance to exceed guest expectations.
• Marketing and Promotions:
  • Collaborate with marketing teams to create and execute marketing strategies, promotions, and events to attract and retain customers.
  • Build and maintain relationships with the local community to increase restaurant visibility and engagement.
• Inventory and Supply Chain Management:
  • Manage inventory levels efficiently, minimizing waste, and ensuring timely ordering of supplies and ingredients.
  • Negotiate with vendors to secure favorable terms and pricing.
• Performance Analysis and Reporting:
  • Generate and analyze reports on key performance indicators (KPIs) to make informed decisions and improvements.
  • Continuously assess and adapt strategies to meet changing market trends and customer preferences.

Qualifications:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
• Proven experience as a General Manager or in a similar leadership role within the restaurant industry.
• Strong understanding of restaurant operations, financial management, and industry best practices.
• Excellent communication, interpersonal, and leadership skills.
• Ability to work under pressure, make sound decisions, and solve problems.
• Proficiency in restaurant management software and Microsoft Office Suite.

As a Restaurant General Manager, you will play a pivotal role in shaping the success of our restaurant. If you are a dynamic leader with a passion for hospitality, a commitment to excellence, and the ability to drive results, we encourage you to apply and be part of our team.